Connection Lost Bug (under investigation)

dibrace · May 2021

Mine is working now!!

Thank you

aprendizsp · May 2021

Working fine now

_MISTRESSOLES33 · May 2021

Pues a mí me pasa lo mismo, y al borrar caché y gadgets, me desaparecieron todos los boosters

Me niego a volver a jugar hasta que no me devuelvan mis bosters y no arreglen lo del error de conexión

Mas pierden ellos que se quedarán sin gente para jugar

hoppyhun · May 2021

I'm on level 2752 and have been getting the same problem since last week. I'm on a tablet and my wifi connection is good. Ad number 1 works fine. I'm not having problems with Candy Crush or any pregame ad. Looking at the number of people having the same problem tells me it is NOT our wifi or devices.

fandad · May 2021

Just checked and working now. Would like to know what the issue was. Anyway, really frustrated that I took the recommended suggestion to uninstall and reinstall...it might have saved progress for the level but lost ALL boosters and messages with free lives. Lesson learned, never again. Would be nice if support replaced everything that was lost. I'm sure I'm not the only one...