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Game freezes when opening the app! (FIXED🐝)!

12357

Answers

  • Geraldine_Taylor
    Geraldine_Taylor Posts: 17

    Level 2

    Hi QueenB.

    I have taken 2 screenshots. 1 before I logged in and 1 after I logged in. After I logged in, I ( X'ed) out of the game. I then proceeded to go back into the game and hit play and it took me directly to my game. The game proceeds to know who I am without logging in every time. I think the problem has been fixed for now. I will let you know if anything else happens. Thank you.


  • ASueC
    ASueC Posts: 5

    It’s still not working for me.

  • Vallyvally79
    Vallyvally79 Posts: 52

    Level 3

    @QueenB I've just checked...it still not working

  • PummyRaj
    PummyRaj Posts: 44,042
    edited August 2021

    Hello again Sue 🤗

    Hearty Welcome to our Farm Community Vally 🤗

    Can you both please log out of the game wait for about 5 minutes and log back in, then check the game?

    Please let me know how it goes 🙏🏼

  • PummyRaj
    PummyRaj Posts: 44,042

    Hello dear Taylor 🤗

    Very glad to know that the problem is fixed and you are able to play again👌

    Have a Farmtastic rest of the day 🐥 🐥 🐥

  • fandad
    fandad Posts: 35

    Level 3

    Well, spoke too soon. Even though logging out and back in hour later last night worked...same thing again today. Do we have to log out and back in each time to play the game? Are they researching to identify the issue? Thanks.

  • ASueC
    ASueC Posts: 5

    Hey, I’ve tried logging out and back in with a few minutes between and hrs between. Still, nothing. This last time I logged in it did take me to the Farm Pass screen and all of the rewards I have previously earned and collected were available to collect again. I closed it and a new timed “get to the 🔑 “ thing popped up and as soon as I select ok, I’m right back to nothingness….

  • stacefacetron
    stacefacetron Posts: 11

    Level 2

    edited August 2021

    Hi All! For the last 2 days my game has been down. It would load but then when all the pop ups are done everything on the side bars disappear and I can’t click on any level to play. I tried reinstalling the game and that was A DISASTER! When I redownladed the game ALL my boosters disappeared! Thankfully my phone was backed up so I erased everything and backed it up from before when I deleted it in the day. I took a screenshot of what my game is showing. Does anyone have any advise or having the same issue?


  • a_mgoudreau
    a_mgoudreau Posts: 1

    Level 1

    Hi I am having issues on my iPhone trying to play the game. It’s been over 14hrs since the last time I was able to play it on my phone. I have attempted closing the app multiple times, restarting my phone, and the waiting 4 hrs before trying it again with the game starting to load, shows my progress, then when I try to click on any of the levels nothing works. I can make the map move up and down but unable to do anything else.


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