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This is what I see when I try to request for friends
And yes I do have internet, and I am playing via the mobile app, and my phone is an iPhone 12 Pro Max , so I really donโt know where the problem is from, I was using a Samsung A 20 previously and then when I switched to my current phone I just logged in with my email address and my saved games continued but now unlike when I was using the previous phone I canโt see any friends anymore. Thanks for drawing my attention to the photos I have edited them out๐
Hi @Sonshine24 ๐ผ๐ป
Many thanks for the screenshot, but the first 2 Pic are personal, would you like to edit it? Just click on the wheel at the top on the right side, you have to made it within 24 hrs.
I need some info, can you please specify your type of device and if you play through Facebook or King.com or app mobile? Did you update the game to the last version? Do you have internet connection, because if you don't see your friends could be for that reason.
Many thanks for your answer ๐๐ค
If you login again with your email and psw you return to your current level.
If you suddenly are back to level 1 or the game has been lost, checkย HEREย how to get it restored. Visit also our Help Center for more articles on the same topicย HERE.
Please donโt unistall your game, you are going to loose all your boosters because are in the memory device
Try to give me your game ID and please wait until next Monday when the staff is on duty๐๐
๐๐ค๐
Hi @Sonshine24 and @Cellina Welcome in this Community ๐ ๐ ๐ฅ
ย I play only through my mobile with Farm Heroes Saga App and usually I don't have problem with sending or receiving lives!! I think the best way to request lives is the Farm Teams Feature, did you join a Team? If no please check here:ย are you interested to a Farm Teams
The best way to have beans or lives is to use the red heart in your friend's list
If you click on the read heart if your friends in that moment is out of lives, he will receive 1 life if he is full of lives, will receive magic beans. At the moment you will find the read heart with the Top leaderboard at the end of a played level.
The beans and lifes turn each other, but if you have the messagge of a magic beans and you neeed a life, just close the app, open again and the bean messagge will be turned in a life
the trick ... close the app to toggle between lives and beans
If you need more support don't hesitate to write.
I wish you a Farmtastic day ๐ ๐ป ๐ ๐ป ๐
I am part of a team but before now , I use to have friends that I can send and receive lives from, but now I am the only one who appears on the list no one else, when I try to request for lives from friends I am told no one is available, so it seems I am the only one playing ๐ฅบ
This is what I see when I try to request for friends
And yes I do have internet, and I am playing via the mobile app, and my phone is an iPhone 12 Pro Max , so I really donโt know where the problem is from, I was using a Samsung A 20 previously and then when I switched to my current phone I just logged in with my email address and my saved games continued but now unlike when I was using the previous phone I canโt see any friends anymore. Thanks for drawing my attention to the photos I have edited them out๐
Hi @Sonshine24 ๐ผ๐ป
Many thanks for the screenshot, but the first 2 Pic are personal, would you like to edit it? Just click on the wheel at the top on the right side, you have to made it within 24 hrs.
I need some info, can you please specify your type of device and if you play through Facebook or King.com or app mobile? Did you update the game to the last version? Do you have internet connection, because if you don't see your friends could be for that reason.
Many thanks for your answer ๐๐ค
Hi @Sonshine24 ๐ผ ๐ป
May be the problem is the Sync between the Android and Apple devices:
Please read this helpful articles:
Please let me know๐๐๐ค
Thank you for your assistance, I just tried logging out and it says I will start again from level 1 ๐๐ป๐๐ป
And this is the team ๐๐ป๐๐ป I belong to but still I donโt see any friends. It is really starting to frustrate me now ๐ฟ. I don know what else to do
I am running out of options now, I am not on Facebook so I canโt connect via it, and with my previous phone it was never an issue, so I really donโt know whatโs going on ๐คทโโ๏ธ
If you login again with your email and psw you return to your current level.
If you suddenly are back to level 1 or the game has been lost, checkย HEREย how to get it restored. Visit also our Help Center for more articles on the same topicย HERE.
Please donโt unistall your game, you are going to loose all your boosters because are in the memory device
Try to give me your game ID and please wait until next Monday when the staff is on duty๐๐
๐๐ค๐