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Farm Heros DAILY BONUS

Doris_Koch
Doris_Koch Posts: 590
edited March 2022 in Support

Hello and good morning.

Since a few days the Daily Bonus is missing at Farm Heros.😕

Do you know when it will come back again🙏 

kind regards Doris

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Comments

  • Rose_Weber
    Rose_Weber Posts: 23

    Level 3

    I have been having the same problem for a week now. That farmstand or whatever it is that's supposed to pop up when you log on (the one that gives you a different bonus for each day of the week) hasn't been popping up. (Actually it did once and chastised me for not playing and sent me back to Day 1, even though I had played every day.) I wrote to Customer Service but they just sent me here, which I think is ridiculous. I'm at a high enough level that it's impossible to move forward without boosters. Are they just trying to force me to pay for them? If so, that's really slimy.

  • faceandzip
    faceandzip Posts: 23

    Level 3

    I also dont get the daily bonus anymore-does anyone know why?It still comes up on Pet Rescue

  • faceandzip
    faceandzip Posts: 23

    Level 3

    I havent gotten the daily bonus in weeks.It still comes up on Pet Rescue though??

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello 🙋‍♀️ Warm Welcome to our lovely Farm King Community!

    I am sorry to hear that you have lost daily Bonus in your game!

    Can you please tell me whether you are playing on a computer or on a mobile device?

    Have you tried playing a level and see if the bonus pops up then?


    Please post back your reply by typing in the blank box given below to my comment.

    Thank you and talk to you soon 🍒

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello @Rose_Weber 🤗 Hearty Welcome back to our lovely Farm King Community!

    I am so sorry to hear that the “Daily Bonus” feature is not appearing for you 😕

    Are you playing on a mobile device OR on computer?

    I have experienced it couple of times in last week. I thought it could be my internet connection that was causing it! So, I have played one or two levels and went back to map and the Daily Bonus popped in. Do you think you might be having this same issue 🤔

    Please let me know and I will send a complaint to our Farm In-charge 👍

    Looking forward to talk to you. Have a Farmtastic rest of the day 🍒

  • Rose_Weber
    Rose_Weber Posts: 23

    Level 3

    Thanks so much, @PummyRaj ! I play on my laptop, usually using Firefox but I tried Chrome also and it didn't help. I did try refreshing, but that didn't help either. It has been about a week now, and as I said, the farmstand only popped up one time. So I'm missing a lot of boosters I should have had and it's holding me back from advancing. Any help you could give me would be VERY much appreciated.

  • PummyRaj
    PummyRaj Posts: 44,081
    edited March 2022

    Thank you very much for the clarification, Rose 🙏🏼

    One more question… are you playing on Facebook OR on King.com?

    And yes! I too have experienced it on my laptop only (on Edge). Please try playing a level or 2 and see if it pops up for you too 🤔

    I will send a complaint to our Farm In-charge right away 👍

  • Rose_Weber
    Rose_Weber Posts: 23

    Level 3

    Thanks again @PummyRaj ! I think you have found a work-around -- I just played Level 1 and as soon as I passed it, the farmstand popped up!!! That's really crazy, though, we should have to do that every day. So yes, please do report it. I play through Facebook. Thanks again for being so helpful!

  • faceandzip
    faceandzip Posts: 23

    Level 3

    Today it came up the 2nd time I tried.I play on my computer thru Facebook

  • PummyRaj
    PummyRaj Posts: 44,081

    Glad to know that the Daily Bonus showed up today 👍 Please try to play 1 or 2 levels if it doesn’t show up again next time.

    I have sent this complaint to our Farm In-charge. Let me see what they will say 🤔

    Have a great rest of the day 🍒

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