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Apples collected not counting in farm tournament
chuckanutly
Posts: 12
Level 2
in Support
I qualified for the semi finals but when I collect apples they don’t count. I have completed multiple levels with apples 3106 was the latest and I have 0 apples on the tournament board.
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Answers
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Hello dear @chuckanutly 🤗 Hearty Welcome back to our lovely Farm King Community!
First and foremost question 😁
Are you playing an old level OR a new level? If it is an old level, does it already have 3 stars on it?
Second question…
Are you playing on an iPad or an Android? The reason I am asking this is because, I play on both iPad and Android phone. There are no issues when I play on Android phone. But, when I play on iPad, the Apples are not being counted!!
If you can confirm these for me, I will be able to send a heads-up to our Farm In-charge.
Hope to talk to you soon. Have a Farmtastic rest of the day 🍏🍏
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🤔🙂💯
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Dear David 🤗
I see that you have edited your comment! Please feel free to share your thoughts, my friend 🙂
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New levels. And I am playing on an iPad. I even confirmed that it was not a connection issue because I had ads available.
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Thank you very much for your quick reply 🤗
Can you please check the App version you have right now and let me know what it is?
It must be 5.91.2 and up. If you do not have the updated version, please install it and check if the Apples do any better.
I have the latest version. But, I am saving quite a few "starting boosters" on my iPad game! That's why, I am not playing on iPad, as those boosters will go to a waste just for the trial run 😅 (Hope I have not sounded silly)
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I updated to the latest version and still received no apples for a new level.
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Thank you for confirming 🙂
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Hi Chuck, one last thing...
Can you please provide your game ID number?
If you don't know how to look for your ID, please check these images...
1) Click on the Blue “My profile” tab;
2) Now double-tap on the King logo -- the logo should disappear and reveal your Game ID.
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Game id 3680108920
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@PummyRaj My friend what I was going to say was....let me say that I can not assist you but let me tag you one of our Game Moderators who can help you out with your issues and concerns with your game or you might want to check out the discussion Threads at the top of this page just click on it and scroll down until you see the topic of your issues....
But when I hit send I then saw your post and decided to delete mine...you was already helping them 🙂 no need for me to say anything at all you are here quickly....that is even better than me.....❤💯
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