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game not loading

Farm heroes won't load...i click to play a level and all you see is the dog running but won't go any further. Its been like this for 4 days now!!!! Anyone else having the same problem?

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Answers

  • Hey! Would you like to give us your opinion?

  • StuckInATreeStuckInATree Posts: 4,900 Level 3
    Accepted Answer

    If your playing on a Windows 10 PC, go to the Windows Store and download the game app instead of playing it directly from Facebook. If it's an old system then try going through the suggested troubleshooting given here, Sandy: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

    Accepted Answer
  • If your playing on a Windows 10 PC, go to the Windows Store and download the game app instead of playing it directly from Facebook. If it's an old system then try going through the suggested troubleshooting given here, Sandy: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

    Thanks StuckInATree...i cleared the cache and now it's working :)
  • StuckInATreeStuckInATree Posts: 4,900 Level 3

    If your playing on a Windows 10 PC, go to the Windows Store and download the game app instead of playing it directly from Facebook. If it's an old system then try going through the suggested troubleshooting given here, Sandy: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

    Nice :)
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