body.isLoading .Frame { /* For the legacy Gdn_Controller FOUC */ visibility: visible; }

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Game wont load

Jkav23

Jkav23 Posts: 2 Newbie

December 2018 in Support

I have not been able to open my app since the update on 12/3. It just sits on the orange screen and won't open. I play on a Samsung S7 active.

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_Elsa_ Posts: 36,683 Sweet Legend

December 2018
Hi @Jkav23, please follow the steps on this link to see if troubleshooting helps you:

https://community.king.com/en/candy-crush-saga/discussion/246203/is-your-game-crashing-on-an-android-device#latest
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