Game is Crashing/Freezing - Cannot play!(Reported to the Studio)!

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Answers

  • TameraAnnTameraAnn Posts: 39 ✭✭
    edited June 23
    that's so sad 😢
  • PummyRajPummyRaj Posts: 5,478 Superstar
    Hearty Welcome to the Farm Heroes section of our friendly King Community @zucchero01 @bleisengrein and Hello @TameraAnn :) 

    Unfortunately, this glitch popped up with the latest update of the game App.  I am posting here to inform you all that this issue has been reported and the King Studio is looking into it.  

    Hopefully, they will be able to find a work-around soon!  Can you all please go to this below link for the main thread and post the details of (1) Device you are using and (2) the Version you have right now?
    https://community.king.com/en/farm-heroes-saga/discussion/259065/game-crashing-version-5-20-4-and-above/p1

    Thank you all for posting in the Community!  Have a nice day/evening =)

  • zucchero01zucchero01 Posts: 2
    I’m using an ipad mini. I deleted game! I’m at level 576, I’m so mad, I’ve had to start all over again with a reinstall.
  • Raven821Raven821 Posts: 4
    Omg I refuse to delete and loose all my achievements. I’m so sorry that happened to you.
  • nekskevnekskev Posts: 2
    QueenB said:
    @Patricia_Marie, @nekskev and @wolfwolf

    I moved your questions here as your issues matched the one here which has already been reported this to the studio so they are currently investigating this so I'll keep ya'll updated as soon as I know more.

    Some players has reported that by force closing the game app it help, but this can take few attempts and you will lose some lives during this process but cross our fingers the studio can solve this fast 🤞🤞

    What ever you do, do not reinstall the game app as that will make you lose your boosters and saved up lives.

    Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉
    I reinstalled it after 10 days of patience, because I did not find any topic explaining my problem. Instead, I found one topic which wrote to reinstall it and to communicate in the case of boosters being lost.
    Can you tell me, will I get back the boosters or not? I attach a screenshot to prove my number of boosters!
    Thanks

  • iratxeesiratxees Posts: 21
    good morning
    Since I updated the game Farm Hero saga I give the button to play at the level that touches me and does not leave me and the rest or how to let me connect on Facebook
  • dorsetbugdorsetbug Posts: 4
    screen frozen when last chance to buy gold bars comes up. Version 50 20 5 on iPad 
  • dorsetbugdorsetbug Posts: 4
    screen frozen when last chance to buy gold bars comes up. Version 50 20 5 on iPad 
  • PummyRajPummyRaj Posts: 5,478 Superstar
    edited June 25
    Hello again @dorsetbug

    You have to click on this green link and post the details you wrote above
    https://community.king.com/en/farm-heroes-saga/discussion/259065/game-crashing-version-5-20-4-and-above/p1 

    ** when you click on it, you will go to another page... scroll down there and click on “Type your Comment” box.  Than write that you are using your iPad and also the version.  (I think it is 5.20.5. but NOT 50.20.5)

  • dorsetbugdorsetbug Posts: 4
    screen frozen when last chance to buy gold bars comes up. Version 5-20-5 on iPad At level 2014
  • QueenBQueenB Posts: 2,745 Community Moderator
    @dorsetbug I've moved your post to this thread so you can keep an eye on it as this has been reported to the studio so it's being investigated!



    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Royal Championship, whaaat 🧐 Check it out here

  • QueenBQueenB Posts: 2,745 Community Moderator
    Hi @iratxees!

    I've moved your question here as this is an issue on Farm Heroes Saga and this page is for Farm Heroes Super Saga.

    Thanks :)  

    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Royal Championship, whaaat 🧐 Check it out here

  • iratxeesiratxees Posts: 21
    Ok thanks
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