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Game is Crashing/Freezing - FIXED!

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Answers

  • TameraAnn
    TameraAnn Posts: 39

    Level 3

    edited June 2019
    that's so sad 😢
  • PummyRaj
    PummyRaj Posts: 44,042
    Hearty Welcome to the Farm Heroes section of our friendly King Community @zucchero01 @bleisengrein and Hello @TameraAnn :) 

    Unfortunately, this glitch popped up with the latest update of the game App.  I am posting here to inform you all that this issue has been reported and the King Studio is looking into it.  

    Hopefully, they will be able to find a work-around soon!  Can you all please go to this below link for the main thread and post the details of (1) Device you are using and (2) the Version you have right now?
    https://community.king.com/en/farm-heroes-saga/discussion/259065/game-crashing-version-5-20-4-and-above/p1

    Thank you all for posting in the Community!  Have a nice day/evening =)
  • zucchero01
    zucchero01 Posts: 2

    Level 1

    I’m using an ipad mini. I deleted game! I’m at level 576, I’m so mad, I’ve had to start all over again with a reinstall.
  • Raven821
    Raven821 Posts: 5

    Level 2

    Omg I refuse to delete and loose all my achievements. I’m so sorry that happened to you.
  • nekskev
    nekskev Posts: 2

    Level 1

    QueenB said:
    @Patricia_Marie, @nekskev and @wolfwolf

    I moved your questions here as your issues matched the one here which has already been reported this to the studio so they are currently investigating this so I'll keep ya'll updated as soon as I know more.

    Some players has reported that by force closing the game app it help, but this can take few attempts and you will lose some lives during this process but cross our fingers the studio can solve this fast 🤞🤞

    What ever you do, do not reinstall the game app as that will make you lose your boosters and saved up lives.

    Apologies for the inconvenience caused and thanks for your patience while we look in to this 😉
    I reinstalled it after 10 days of patience, because I did not find any topic explaining my problem. Instead, I found one topic which wrote to reinstall it and to communicate in the case of boosters being lost.
    Can you tell me, will I get back the boosters or not? I attach a screenshot to prove my number of boosters!
    Thanks

  • iratxees
    iratxees Posts: 40

    Level 3

    good morning
    Since I updated the game Farm Hero saga I give the button to play at the level that touches me and does not leave me and the rest or how to let me connect on Facebook
  • dorsetbug
    dorsetbug Posts: 4

    Level 1

    screen frozen when last chance to buy gold bars comes up. Version 50 20 5 on iPad 
  • PummyRaj
    PummyRaj Posts: 44,042
    Answer ✓
    Hello @dorsetbug, Hearty Welcome to the Farm Heroes section of our friendly King Community :)

    This is the new glitch that has popped up with the latest update of the game App.  This issue has been reported and the King Studio has been looking into to find a work-around :+1:

    Please go to this thread and post below details https://community.king.com/en/farm-heroes-saga/discussion/259065/game-crashing-version-5-20-4-and-above/p1 
    Details needed --> 1) Device you are playing; 
    2) Version you have right now;

    This thread will be closed as the King Team would like to collect all players' details in a single place =)

    Thank you for understanding!  Have a nice day/evening!
  • dorsetbug
    dorsetbug Posts: 4

    Level 1

    screen frozen when last chance to buy gold bars comes up. Version 50 20 5 on iPad 
  • PummyRaj
    PummyRaj Posts: 44,042
    edited June 2019
    Hello again @dorsetbug

    You have to click on this green link and post the details you wrote above
    https://community.king.com/en/farm-heroes-saga/discussion/259065/game-crashing-version-5-20-4-and-above/p1 

    ** when you click on it, you will go to another page... scroll down there and click on “Type your Comment” box.  Than write that you are using your iPad and also the version.  (I think it is 5.20.5. but NOT 50.20.5)

Hey! Would you like to give us your opinion?