Roadblock, not able to get past it! (Reported to the Studio)!

PummyRaj · September 2019

Hello @1544757847 Hearty Welcome to the Farm Heroes section of our friendly King Community

I am very sorry to hear about the issue in your game!! Our Community Manager will be able to help you with the issue

Can you give us your game user ID number? If you are playing on a mobile device, please follow This Link to find your ID

If you are playing on a PC, just scroll down all the way to the bottom of the screen. You will find "Find my ID" icon in Orange Tab, simply click on it to get your ID number.

** If you tap on "Type your Comment" box located below, you will be able to write back

Talk to you soon! Have a great rest of the day/evening!

QueenB · September 2019

Thanks for the screenshot @dueydude622!

So it looks like level 1330 is not completed yet and that is why the Road Block is not opening yet. As you can see on the screenshot, there are no stars on level 1330 so complete the level, 2 stars will automatically open the Roadblock for you and you should be on track

QueenB · September 2019

@nout72 I understand you have access to Windows 10 on your PC, could you try the game app from Microsoft Store instead of Facebook and see if you can unlock the Roadblock from there?

You can download the game app from here: https://www.microsoft.com/en-us/p/farm-heroes-saga/9nkmkxnqv2m8?activetab=pivot:overviewtab

@Whatever781, do you have access to Windows 10 as well? IF not, how about trying to get the second star on Rancid level?

1544757847 · September 2019

hello my game user id is 1544757847 , my name is Graham

Whatever781 · September 2019

Queen B. Thanks, but the road block has just cleared and is showing that 3 friends helped me.

QueenB · September 2019

So you tested the Windows app and it still doesn't work?

Can you do me favor and use the Gold Bars Player Support has just added to your game, and see if you can open the Roadblock?

Whatever781 · September 2019

Queen B I didn't test the Windows App as I didn't need to as the Road Block had opened. When I get to the next road block I will try the gold bars.

QueenB · September 2019

Oh really, that is interesting!

Ok, please keep me up to date as the game team is looking into this.

Have a Farmtastic day 😊

Whatever781 · September 2019

I will. Thanks

bonnieryan123 · September 2019

On Sunday I reached an impass at level 760. I asked friends for help and one friend had helped me out by Monday night. On Tuesday morning my friends help disappeared and I have been stuck at 3 days waiting for days now and nothing is changing.

Roadblock, not able to get past it! (Reported to the Studio)!

Answers

Categories