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Roadblock, not able to get past it! (Reported to the Studio)!

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Answers

  • jothedojothedo Posts: 0 Newbie
    edited January 2020
    I finished level 880.  I didn't get enough points to get rancid's key.  It is stuck on 3 day 23 hour 51 min countdown. It is not moving.  My sister sent me help and she disappears before I get any other friends to help.   It is now over one week and I haven't been able to play and I don't have enough gold bars to go to the next level.
  • Hey! Would you like to give us your opinion?

  • PummyRajPummyRaj Posts: 12,799 Superstar
    Hello @jothedo, Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear about the issue in your game!  Can you please post below details, so that I can escalate this issue to our 
    1) The device you are using to play the game;
    2) Version you have right now and
    3) Your game user ID number -- this link will help you "find my ID Number"

    But, I request to please be patient till the team finds a solution!  Just a suggestion, if you do not have any stored up boosters, you can try to delete and reinstall the App which will definitely resolve the issue and clears any bugs :+1: 

    ** Please tap on "Type your Comment" box located below to reply back.  

    Talk to you soon!  Have a great rest of the day/evening!

    Signature - Superstar new 2020 FHS exp FINALpng
  • sherrilpsherrilp Posts: 20 Level 2
    I did all these things and i lost all the friends i use to have. I'm just guessing it's because they don't play ay more. Wish i could remember how to get new friends so i could get beans. Thanks for helping
  • RancidRancid Posts: 1,279 Game Expert
    If you want more friends, then save your progress and delete the app. All unused boosters will be lost. Re-install the app, play a couple of levels and log in. You then normally get ten new friends. Repeat as often as you like. I have done this and have over 200 friends on my list.


  • stan1981stan1981 Posts: 3,417 Legend
    That a nice trick. 
    Regards, 
    Stan
  • NancBNancB Posts: 2 Newbie
    caratu said:
    My Roadblock has been stuck on 3 days, 23 hours and 59 minutes for several days. How do I get it to open?

    Exactly!
    Mine won't budge from 3 days, 23 hours and 59 minutes...it will not open.

    The first time this happened, I just went ahead and used gold thinking that it was a bug that would be worked through before I got to the e
  • SammySidSammySid Posts: 8 Level 2
    edited January 2020
    How am I suppose to ask friends for help on a road block when it doesn't show any of my friends? So now I have to wait 3 days...
  • BabongoBabongo Posts: 64 Level 3
    If you are referring to the "new" downloaded/installed version for PC, you must link to Facebook to connect with friends.
  • PummyRajPummyRaj Posts: 12,799 Superstar
    Hello @SammySid, Hearty Welcome to our friendly King Community :) 

    1) With regards to not able to see your friends --->  If you are saying that you cannot see any of your friends on the "Map", then may be either you OR they are very high in the levels, and hence, you are not able to see them? 

    If you are saying you cannot see them in the "Winners' list" underneath the level, where the scores are displayed, it would be the same reason as above.  But, if your friends are in higher levels than you, you will be able to see them if you slide the scores' screen in sideways!

    And if you are talking about you are not able to see them in the "Friends List" when you are sending Lives, I would say it would be hard if you have many friends!!  What I can suggest you is, take multiple screenshots of the "Friends' lists" that appear and then slowly go through them to see if any of your friends are there or not!! 

    There could be another reason for you to not able to see your friends... may be they have stopped playing the game as it has been crazy lately with "Flash Player" glitches and/or loading issues?  

    2) With regards to the Road Block ---> If you cannot find your friends, you can make new friends that are active.  If you have Facebook account, search for "Farm Heroes Groups" and many will pop-up.  Choose from there or become member in all those groups (that seem legit), and request the members in those groups to send you Friend Request!  This way, you can make new friends and you will have many active players in the game!  

    Hope this made sense and clarifies!  Please post back and let me know if you have more questions or further assistance... simply tap on "Type your Comment" box located below to write back.  

    Hope everything works out and you will continue in your game!  Have a wonderful rest of the day/evening!

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  • RancidRancid Posts: 1,279 Game Expert

    I think there is a reported bug with the friends list being empty. If so, the team are working on it.


  • SammySidSammySid Posts: 8 Level 2
    I've been waiting 2 days at the road block but it's still saying it will be 3 days 28 min 59 sec..Looks like I won't be able to play the game anymore because I 'm stuck at the road block. I can't ask friends for help because I still can't see friends list....
  • sherrilpsherrilp Posts: 20 Level 2
    I did all this I'm connected to the game. Maybe they just don't play any more. How do i get new farm hero friends?
  • RancidRancid Posts: 1,279 Game Expert

    Did you see my previous reply?


  • DavidBoxxDavidBoxx Posts: 4 Level 2
    Help. Roadblock directly after level 1540 doesn't count down. I'm thru 1540 with 2 stars. still shows 3 days 23 59 mins. Can anyone help me, please? I Don't really want to lose my progress. 
  • PummyRajPummyRaj Posts: 12,799 Superstar
    Hello @DavidBoxx, Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear about the issue in your game!! 

    Can you please tell me which device you are using to play the game?  Also, how long has it been since you are stuck at the Road Block?  

    And if you are playing on a mobile device, please do not reinstall the game UNLESS told by our Community In-charge Team members... you can see "Community Moderator" / "Community Manager" under their name. 

    ** Please tap on "Type your Comment" box located below to write back.  

    Talk to you soon!  Have a great rest of the day/evening!

    Signature - Superstar new 2020 FHS exp FINALpng
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