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Failed to connect to store
Carolkw345
Posts: 4
Level 1
in Support
I can’t buy tools because failed to connect to store message. I have WiFi and 4G and operating properly. What is issue. Also tried to login on Pet rescue game under my king account for my email address and saying connection issue. Please fix this frustrating issue
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Answers
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U can play game but cannot buy things from apple-store? Is this what u mean?0
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Yes0
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Ok. Then isn’t that good? No need to spend money?Check your Apple account.0
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For what. That is not answering my connection issue problem0
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Hi @Carolkw345Are you only having connection issues with the one game, or is it with other things as well? Could you also give us some details of what device you are using?
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Im having the same issue. I check my connections as well. Its all the King games for me. Can't connect to anything0
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I’m using iPhone and only this game it says failed to connect to store0
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@Carolkw345 and @gmverdi1976, checking to see if you are properly connected trough your Apple ID is not a bad idea as you might also have lost connection with the Store.
If this still doesn't help, try the following:- Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.
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**Edit by CM: Unsupported language**0
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Welcome to our Community @Barbara1972 🤗
Sorry, but we only use English in the King Community, to make sure that everyone understands and can be understood.
Please feel free to re-post your question in English and one of our members will be happy to help you.
Thanks for your understanding and have a lovely day!
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