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Thanks for welcoming me and response about my problem @PummyRaj.PummyRaj said:Hello @izumi17, Hearty Welcome to our friendly King Community
I am very sorry to hear about the issue in your game!! Can you please tell me something... is it the ONLY Farm Heroes game that you are having the issue OR are other games & Apps are also the same?
If it just your FHS game, the only remedy that will work for sure is to delete the App and reinstall it! But, you will loosing all your Boosters (Shovels. Tractors, etc.,) and also any lives that you might have received from your friends! But, you will be able to play the game again without any interruptions!
If you are OK with that, please let me know and I can give you proper steps for reinstalling the game App!
** Please tap on "Type your Comment" box located below to write back.
Hope everything works out and you will be able to enjoy your game again!
PummyRaj said:Hello again @izumi17, Thank you for replying back with details
Unfortunately, there is no other way of work around to save our boosters and reinstall the game!! The boosters are lost because they are stored on to our device local memory, and when we delete the App, all the data pertaining to the game also removed from the device memory!
And if you have not only earned them though events and/or daily rewards, but also purchased any of those with real money, you can contact the King Player Support Team and request for a reimbursement! But, you might have to show them a proof of purchase, so keep that handy!
Only thing you can do is use up all the boosters and play some more levels. But, I am not sure whether the levels we play now will be saved or not, because of lack of the internet connection!!
Very sorry for not bringing a better news as the solution for the issue