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Snowball levels don't function correctly - FIXED!

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Answers

  • [Deleted User]
    [Deleted User] Posts: 20

    Level 3
    edited February 2020

    Hi everybody, I have just updated to version 5.31.8 on both of my Android devices.

    If I only move cropsies to make a match, the app allows the move.

    I can move a snowball so I can match 3 cropsies in a row, BUT as soon as soon as I let go of the item I moved (whether it be a snowball or a cropsie) the app does NOT allow the match.


    So I am tagging @QueenB to report this bug.

  • [Deleted User]
    [Deleted User] Posts: 20

    Level 3

    Hi everybody, I can confirm that it is the same bug in Level 625. This level can be completed by using three shovels on the flower or using a grower as your companion.


    As this is a bug, I am tagging @QueenB to report it.

  • stan1981
    stan1981 Posts: 3,418

    Good

  • PHIL76
    PHIL76 Posts: 11

    Level 2

    I'm in level 1747 and frozen cases don't work!!!!!!!!!!!!

  • stan1981
    stan1981 Posts: 3,418

    R u on iphone?

    yes, crop can’t swap with snowball, they r looking into it.

    another alternative, try to bring the sheep up to eat the top grass.

    3DEB64AD-2498-408D-85C8-D6F781B77EB9.png


  • tory24
    tory24 Posts: 1

    Level 1

    Problem is not solved. There is an issue with frozen squares since update. Lvl 2479 is not working and is impossible since update...

  • QueenB
    QueenB Posts: 15,439
    Answer βœ“

    Thank you all for providing loads of details πŸ™πŸ™

    The studio has been able to reproduce the issue and currently working on improving the Snowball levels. They have all they need now and are aware that it happens on multiple devices and many levels are affected.

    If you play on mobile device, we kindly ask you to make sure the game app is always up to date so you do not miss out on future releases that will hopefully take care of this.

    Apologies for the inconvenience caused and thanks for your patience while we look into this πŸ˜‰

  • PHIL76
    PHIL76 Posts: 11

    Level 2

    No, i'm on facebook

  • QueenB
    QueenB Posts: 15,439

    Do you happen to get any error message @PHIL76 when selecting the level?

    Would it be possible to post a screenshot when the level freezes? For any guidance, please visit this useful website: www.take-a-screenshot.org


    Thanks πŸ˜ƒ

  • PHIL76
    PHIL76 Posts: 11

    Level 2
    farm.png

    Sorry for my poor English, I'm french

    I can't move the select carot to left.

    @+

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