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Level 1144 not working for weeks now

erwinhome
erwinhome Posts: 4

Level 1
edited February 2020 in Support
At least 3 weeks level 1144 of Farm Heroes Saga is not working, everytime the same message:Something went wrong, please reload.
Please solve this!

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Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,324
    edited February 2020

    Hello! @erwinhome 👋

    Welcome to Sweet King Community! 👑

    Oh No! Have you still trouble crashing or not loading on Farm Heroes Saga? 😢

    Don't worry about this problem! What device are you playing on any King's game has this problem? (Click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find troubleshooting steps that I hope this helps you can playing/opening this game or any King's Game! 😉) 

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    Good luck and have a nice day! 😊

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  • erwinhome
    erwinhome Posts: 4

    Level 1

    Unbelievable!

    I am sure I am not the only one with this problem, a problem that occured after an update or something similar from King.

    So now I need to try and see if YOUR problem gets solved.

    I quit, it's the 2nd time this year with a huge problem.

    Bye

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  • QueenB
    QueenB Posts: 15,322

    Welcome to our Community @erwinhome 🤗

    I've moved your question to the Farm Heroes Saga section where we keep our members up to date with issues that has been reported to the Studio.

    I'm sure the issue you are having has been reported already but to make sure, can you please let me know which platform you are playing on... Facebook, King.com, Windows 10 or on a mobile device?

    Thanks :)

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  • piemouce
    piemouce Posts: 1

    Level 1

    Hi here,

    I have the same problem (Playing on the french version)

    This blocks my progression to next level as I cannot click on the next one.

    If I try loading a previous level it works.

    I plays on WIN10 platform.

    image.png


    Hope you will fix this bug


    Regards

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  • stan1981
    stan1981 Posts: 3,418

    @piemouce can u try on phone?

    they r still looking into the fix but as of when - unknown yet...

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  • Lady_Choo
    Lady_Choo Posts: 25,897
    edited March 2020

    @piemouce are you playing via the app on windows 10? If not I highly recommend using that until the issue is fixed 😀 You can download it from the microsoft store.

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