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Level 1672 blocked

Cecel30
Cecel30 Posts: 2

Level 1
in Support

Hello, I would like to open the level 1672 to Farm heroes saga. But it's not posible , all the time I have a pop up : error: please re-open. But this is not possible

Could you help me?

Regards

Cecel

Answers

  • stan1981
    stan1981 Posts: 3,458

    R u using win 10? And HTML format?

  • piaandersson
    piaandersson Posts: 1,032

    @Cecel30 Do you play on facebook or on king.com.

    In facebook that should not be that problem but it has been a couple that have reported that they have it. In king.com there is problem that some levels don´t work and has been since february 4. And there is no answer when it will be fixed.

    If you play on facebook your option are. If you have a mobile download the app and play. Or if you have windows 10 you can download the app from the store.

    If you play on king.com your option are the same as above plus if you have an account on facebook you can try there.

    If you don´t want to play on other device/place the only option are just wait.

    For the the problem on king.com there is a special thread about that. Farm Heroes Saga keeps telling me to reload on king.com. REPORTED TO THE STUDIO.

    https://community.king.com/en/farm-heroes-saga/discussion/278082/farm-heroes-saga-keeps-telling-me-to-reload-on-king-com-reported-to-the-studio/p1

  • Cecel30
    Cecel30 Posts: 2

    Level 1

    this is under Win10 and HTML

  • piaandersson
    piaandersson Posts: 1,032

    @Cecel30 Do you play on facebook or do you have the app one can download from microsoft store.

  • QueenB
    QueenB Posts: 15,634

    Can you also add a screenshot of the error message that you get so we can have a loser look? How to take a screenshot!

    Thanks :)

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