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Farm Heroes Saga keeps telling me to reload on King.com & Facebook! (FIXED)!

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Answers

  • piaandersson
    piaandersson Posts: 1,032

    @ydarad Do you get a popup that say something whent wrong please reload. Or is it just that is crashes.

    If you get the popup please reload, are you playing on facebook or king.com. In facebook that problem should not be there but there is a couple that have reported that they get it. If you play on king.com there is a problem that some levels don´t work and yours are one of them. Has been problem since february 4 and there is no answer when it will be fixed.

    If you play on facebook your option are. If you have a mobile download the app and play. Or if you have windows 10 download the app from the store.

    If you play on king.com your option are the same as above plus if you have an account on facebook try there.

    If you don´t want to play on ohter device/place the only option are just wait.

    When it comes to king.com there is a special thread for that. Farm Heroes Saga keeps telling me to reload on king.com. REPORTED TO THE STUDIO.

    https://community.king.com/en/farm-heroes-saga/discussion/278082/farm-heroes-saga-keeps-telling-me-to-reload-on-king-com-reported-to-the-studio/p1

  • PummyRaj
    PummyRaj Posts: 44,082
    edited March 2020
    https://community.king.com/en/farm-heroes-saga/discussion/283292/level-2527-crashes

    Hello @ydarad A Warm Welcome to our friendly King Community 🤗

    I am very sorry to hear about the issue in your game! Can you give me few details...

    1) What device are you using to play the game? Is it a PC or a Mobile?

    2) If it is PC, which browser are you using?

    3) Are you playing on Facebook OR King.com?

    4) If you are using Mobile device OR Windows 10, what version do you have?


    Please post back all these details by typing your reply in the empty comment box given below.

    Talk to you soon! Have a great rest of the day and wonderful week ahead 🍓 🍏

  • ydarad
    ydarad Posts: 1

    Level 1

    Thank you @PummyRaj!

    I'm playing on PC, at king.com, in Chrome browser (version 80.0.3987.132).

    My windows 10's version is 1909.

    @piaandersson, I will try your advices. Thank you!

  • adam64
    adam64 Posts: 46

    Level 3
    edited March 2020

    @QueenB Just a moment ago, after more than a month, I was able to reach level 2189 on king.com and leave it. But my wife still can't get to level 2185 if that level could be repaired .I can't open level 2185 either


    Schowek01.jpg

    Thank you in advance😀

  • Marianne321
    Marianne321 Posts: 33

    Level 3

    @Chicken_Slayer

    Hi there?

    I still can't get into level 1001?

    It's 8 days since my last post. Any news on the situation & how the progress to fixing the problem is going?

    Thank you!

  • stan1981
    stan1981 Posts: 3,418

    @Marianne321

    seriously it is unknown when will it be fixed ...

    likely it will take months to fix ...

    so u want to try on phone device?

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Hi @Marianne321 I am sorry, still no news. I will ask the CM next week if there is any update but its a different department, so it takes time to filter through.

  • mijao
    mijao Posts: 31

    Level 3

    Level 1645, still not working.. it cannot be open....

  • Lemalosaint
    Lemalosaint Posts: 5

    Level 2

    The game is out of order since 1 month on laptop !

    Farms Heroes.jpg

    Can you résolv this problem please ?

  • stan1981
    stan1981 Posts: 3,418

    They r looking into this but as of when will it be fixed - unknown yet

    u want to try on mobile device?

Hey! Would you like to give us your opinion?

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