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Locked Boosters! Reported to the Studio โš™๐Ÿ› 

13

Answers

  • stan1981
    stan1981 Posts: 3,418 Legend

    What u mean? Screenshot the lvl u having difficulty. We will take a look and give u some advices...

  • PummyRaj
    PummyRaj Posts: 42,748 Candy Moderator

    Hello @Stefanos @stefs1972 A Warm Welcome Back to our friendly King Community ๐Ÿค—

    If you are saying if there are no levels after 2960 in the game.... no, there are 200+ more levels available, as of now.


    Which device are you using to play the game? I am thinking you do not have the latest version installed on your device!!

    If you are not asking about the levels, can you please write back and explain about the issue you are having in your game?

    To write back, please type your reply in the comment box given below.

    Talk to you soon! Have a great rest of the day!

  • stefs1972
    stefs1972 Posts: 14 Level 2

    Good day,

    This what iam talking about. Everything is locked.


  • PummyRaj
    PummyRaj Posts: 42,748 Candy Moderator
    Answer โœ“

    Hello again @stefs1972 Thank you very much for clarifying ๐Ÿค—

    I am sorry, I could not understand before!!

    Unfortunately, few players are having this issue for some reason!! For some players, replaying the levels, where those boosters were introduced -- is helping and the boosters are getting unlocked. But, for some, it is not.

    Can you please replay those old levels and see if it helps you? If so, here are the levels ๐Ÿ‘‡๏ธ

    Level # 5 ---> to unlock Shovel;

    Level # 8 ---> to unlock Tractor Booster;

    Level # 13ย ---> to unlock +1 Bonus;

    Level # 23ย ---> for Hunter (the single colored cropsie collector);

    Level # 31 & Level # 72ย --->ย for rest of the two boosters


    Can you please let me know if it helped or not!! I will be waiting for your reply ๐Ÿ‘๏ธ

    Talk to you soon! Have a wonderful day!

  • stefs1972
    stefs1972 Posts: 14 Level 2
    edited April 2020

    i already play without help level 5 to unlock shoven, but nothing happened. any previous level is also without boosters.

    any other solution for that ?

    i play that game so many years and is difficult to continue without help.


    thanks

  • PummyRaj
    PummyRaj Posts: 42,748 Candy Moderator

    I completely understand @stefs1972 ๐Ÿ‘๏ธ

    And I am sorry that the trick did not work for you ๐Ÿ˜ฎ


    Now, we have to inform about the issue to the Farm Heroes Community In-charge and they will send the complaint to the game Studio.

    So, to inform them, I will need these details::

    1) Device you are using

    2) your game ID number. This link will help you ---> Find my ID number

  • stefs1972
    stefs1972 Posts: 14 Level 2
    edited April 2020

    thanks for helping me.

    My device is LG G FLEX 2

    My ID is 11577108020 when i disconnect from facebook

    and there is another ID if iam connected to facebook



    thanks

  • QueenB
    QueenB Posts: 15,190 Community Manager
    Answer โœ“

    Thanks for reporting this @stefs1972 and welcome to our Community ๐Ÿค—

    It seems that we have a slight technical issue which is, unfortunately, impacting the Boosters ๐Ÿ˜”

    Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible.

    In the meantime, you could try to reinstall the game app as it has been successful for others however, all the progress that is currently saved on Facebook/King account can easily be retrieved, once you have reconnected the device successfully). Regrettably, you will lose any saved boosters and messages.

    Once we have more news about this, we'll let you know ๐Ÿ˜‰

    Apologies for the inconvenience caused and thanks for your patience while we look into this ๐Ÿ™

  • stefs1972
    stefs1972 Posts: 14 Level 2

    I like so much this game that i create a second acount on facebook and a new farm acount nad i start over again the game from level 1 (i 'm already on level 2500).

    notice that i'm 47 y.o.

    well done


    thank for your interest.

  • QueenB
    QueenB Posts: 15,190 Community Manager
    Answer โœ“

    Now that's dedication @stefs1972 and well done on getting this far in the game ๐Ÿค—

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