Access to more levels!

Madalina81 · May 2020

Hi, I have a problem my game 
got stuck at level 3206, 
although I passed this level 
I can't move on, others have
 passed.

Spinnifix · May 2020

Hello and welcome to this community

Please close your game, refresh it and clear the cache and restart. Good luck

khanomi123 · May 2020

Exactly same like me

Moozey · May 2020

And me but I’m on level 996

Yassirh · May 2020

Hello

Same here.

But how to refresh and clear cache ? Wouldn't that erase all my boosters ?

Yassirh · May 2020

https://community.king.com/en/farm-heroes-saga/discussion/comment/748054#Comment_748054

Well I did all that, by going to app info then storage in my phone, forced app to stop and cleared cache, but still stuck in 3206 level. Mean while some of my concurrents passed to 3209.

Thanks for making me late in the race.

QueenB · May 2020

Hi @Yassirh @khanomi123 and @Madalina81, welcome to our Community 🤗💐

Sometimes the mobile and Facebook versions of a game will have a different number of levels as well as on Windows 10.

At times, the latest levels are first released onto mobile and then adapted for Facebook, and sometimes it's the other way around. This means there can be different numbers of levels on different platforms for a particular game.

However, these will catch up when the different App Stores update their pages and include the new content. Unfortunately, this stage is out of our hands, but you won't have to wait long for everything to even out.

Just be sure to keep your mobile game app updated to access the latest levels and features. If you find yourself waiting for new levels, why not explore the Community 😉

Madalina81 · May 2020

Screenshot_20200517-210545_Farm Heroes Saga.jpg

Screenshot_20200517-115000_Farm Heroes Saga.jpg

Screenshot_20200517-190511_Farm Heroes Saga.jpg

Screenshot_20200517-203020_Farm Heroes Saga.jpg

Hi, I don't think you understand. The problem is that my icon crashed at level 3205 but I moved on to level 3221, here's the problem. Sometimes I can see the next levels 3222 ..... 3235 and sometimes the cloud appears as if I finished the game, somewhere there is a problem that I ask you to solve.

I tried the following options: uninstall and reinstall the game, I returned to level 3205 finishing and with 3 stars, nothing happened in vain.

I am waiting for an answer from you, thank you!

Spinnifix · May 2020

@Madalina81

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

https://soporto.king.com/contact