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Why have all my boosters locked?

SadmumSadmum Posts: 2 Newbie
All my boosters are now showing a padlock. How can I fix this?

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Answers

  • Hey! Would you like to give us your opinion?

  • QueenBQueenB Posts: 6,754 Community Manager
    Welcome to our Community @Sadmum :)


    There is a workaround that has been successful for others. You will have to scroll to the following levels and replay them in order to unlock them:


    To unlock Shovel: Play Level 5

    To unlockΒ Tractor: Play Level 8Β 

    To unlockΒ Bonus rewarder: Play Level 13

    To unlockΒ Color Collector: Play Level 23

    To unlockΒ Egg cracker: Play Level 31

    To unlockΒ  Clean-Up: Play Level 72


    Let me know how it goesΒ Β 



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    πŸ€Όβ€β™€οΈ Play Candy Crush Jelly SagaΒ  Β  Β  πŸ‘©β€πŸŒΎ πŸ“Play Farm Heroes SagaΒ 



  • QueenBQueenB Posts: 6,754 Community Manager
    How did it go @Sadmum?Β 



    🍬 Play Candy Crush SagaΒ  🍭 Play Candy Crush Soda SagaΒ  Β πŸ‘«Play Candy Crush Friends Saga

    πŸ€Όβ€β™€οΈ Play Candy Crush Jelly SagaΒ  Β  Β  πŸ‘©β€πŸŒΎ πŸ“Play Farm Heroes SagaΒ 



  • WandaSingerRoskewichWandaSingerRoskewich Posts: 1 Newbie

    I have played the levels in the order listed, however my boosters after the tractor are still locked.

  • claudiawojtylaclaudiawojtyla Posts: 188 Level 3

    Try uinstall app and install again

  • SuzRomSuzRom Posts: 28 Level 2
    edited May 2020

    Help I am in level 646. All boosters are locked. I have already played all the levels to unlock as recommended. If I reinstall will I have to start at level 1 Again? Any help would be appreciated.

  • PummyRajPummyRaj Posts: 12,792 Superstar

    Hello @SuzRom Hearty Welcome to this Farmtastic King Community πŸ€—

    I am very sorry to hear about the issue in your game!

    If you have saved your game either through Facebook OR Kingdom account -- your game progress will be saved and you will not have to start over.

    If you have not saved your game yet, you can do it now and it is very simple. Either click on "Return to My Level" that is located under Play OR click on the circle that is located in the bottom left corner -- then click on "My Profile". In both cases, you will see below screen πŸ‘‡οΈ πŸ‘‡οΈ

    .

    1) Select "Sign up with Email" -- if you would like to create a Kingdom account and save the game;

    2) And the Facebook option if you have an account on Facebook. I am not sure if you can create a Facebook account through that link or not! I have created mine many years ago just to play games, so not sure how it works!


    Once you follow that, your game will be saved and no worries of replaying all those past levels πŸ‘οΈ


    Signature - Superstar new 2020 FHS exp FINALpng
  • SuzRomSuzRom Posts: 28 Level 2

    Hello,


    Thank you for your help. I am logged in and progress is being saved but all of my boosters are locked. They will not unlock. And I was going to log out of the game but it says if I log out it will make me start at level 1 again.

  • PummyRajPummyRaj Posts: 12,792 Superstar

    Don't worry about that message @SuzRom.

    It is just giving us a heads-up that if we log out, the game will start at level # 1 -- it means we can play again as a new player and save with another profile. This way, 2 players / accounts can be played on same device.


    When you come back to the game, you simply log in by clicking that "return to my level", and log back in. It is a bit confusing at first to understand what's going on πŸ™‚


    Signature - Superstar new 2020 FHS exp FINALpng
  • SuzRomSuzRom Posts: 28 Level 2

    I logged out and back in. Nothing changed. All my boosters are still locked with padlocks.

  • PummyRajPummyRaj Posts: 12,792 Superstar

    Hello again @SuzRom Very Sorry for the delay in my response!

    In your first comment (above), you were willing to reinstall your game App as per suggestion of our @Rancid.

    You were having some concerns that will you be loosing the game progress if you reinstall the game, etc., So, I was clarifying those doubts for you.


    If nothing works out to bring back the "unlocked boosters", only option that is left is to Reinstall your App -- which would work. But, you will be loosing all your saved up boosters -- means they will become 0.

    This is what my friend was giving a heads-up about, as players might not know the results of the Re-installation.


    Now, it is completely up to you... whether you would like to reinstall the game OR wait till the Studio fixes the issues, which can be a very late! But, you will have to play the game without any of your boosters till then! It is easy to earn the lost boosters through Daily Bonus, special events, etc., rather than not having their help!


    One question! Do you have access to a PC? If so, did you play/open the game and see if the Boosters are open there? If you did not, can you please check it out?


    Signature - Superstar new 2020 FHS exp FINALpng
  • SuzRomSuzRom Posts: 28 Level 2

    Good Morning Pummy Raj,

    I was able to reset the app within my laptop and it gave me back my boosters and rewards. Thanks so much for your help. Much appreciated.


    Suz

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