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Why do I see others with more levels then me? (Feedback sent to the Studio)!

Thatslife4
Thatslife4 Posts: 2

Level 1

edited June 2020 in Support

I’ve just done level 3250 but won’t let me go further , others are on 3265 , why can’t I proceed?

Best Answers

  • QueenB
    QueenB Posts: 15,430
    Answer ✓

    Thanks @PummyRaj for looking after this 🤗

    We can confirm that level 3250 is the last for most of the players. There is an issue however where some of you might see the next episode and sometimes play it, if you have this issue and the game keeps going back to level 3250, know that the studio is aware of this and working on correcting this error.

    Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

  • PummyRaj
    PummyRaj Posts: 44,040
    Answer ✓

    Hello @Hale Hope you are having a great weekend 🤗

    First of all, Hearty Congratulations for being one of the top level players 👏 👏 👏


    Level # 3265 is the last available level as of now for mobile devices and on Facebook. But, Windows 10 players always has 15 extra levels.

    And recently, a test was sent out to a group of very few players - who can play those extra 15 levels (one new episode) even-though they are not using Windows 10.


    Unfortunately, only Farm Heroes Studio knows the details of the test and whom they sent it to! As players, we can just hope that we too can receive the test someday!

    Hope this made sense! Please let me know if I can be of further assistance.

    Have a Farmtastic week ahead and enjoy the new levels that are going to be released in couple of days 🐤 🐇 🐤

  • QueenB
    QueenB Posts: 15,430
    Answer ✓

    Thanks for sharing this and know that I mentioned this again to the studio. I. believe the update did day new levels so we. will report this again as I believe it was not meant to release any but the message from App store is stating so.

    Thanks again and apologies for the inconvenience caused.

  • QueenB
    QueenB Posts: 15,430
    Answer ✓

    Hi all 😊

    First of all thank you all for being so patient and sharing your feedback regarding the fact that you can see other players on a higher level through the Episode Race feature.

    You will be happy to know that the studio is working on correcting this error during upcoming updates.. (I don't have an exact version yet), I will keep you posted 😉

  • QueenB
    QueenB Posts: 15,430
    Answer ✓

    Hi there 😀

    Level 3295 is the last available level at the moment, at least for mobile version. if you some players being ahead of you through the episode race, this is an error which the game team is currently working on improving.

    Hope. this clears out any doubts ☺️

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Answers

  • snezananena
    snezananena Posts: 1

    Level 1

    edited June 2020

    Got new levels few times,lvl3222 won and then they disappeared. Won 36 hours of unlimited lifes for what?!?!?! You have a BIG issue. Realy shame on you!!!

  • MountainMom
    MountainMom Posts: 13,670

    I don't know which game you are playing, @snezananena , but I have not seen unlimited lives in Candy Crush Saga recently. Don't get too frustrated because events come and go at different times on different devices.

  • MountainMom
    MountainMom Posts: 13,670

    Also, unlimited lives for one week early in the pandemic lockdown was very popular with players, so many members of this community have asked for that event again. We can only hope.

  • QueenB
    QueenB Posts: 15,430

    Wow, 36h unlimited lives 😮

    Which device do you play on and are the levels still missing? If you're playing on mobile, is it Android, Apple and what is the game app version you have installed?

  • nadyna
    nadyna Posts: 4

    Level 1

    edited June 2020

    **Edit by CM: Unsupported language**


  • clesali
    clesali Posts: 2

    Level 1

    I have exactly the same problem for 1 week !

    I saw the others finish the run to level 3250, but I don’t have access to these levels

    why not ???

  • snezananena
    snezananena Posts: 1

    Level 1

    I have that problem for months!!! Every time, some players finish the race days before I even get an access to new ones. I will defenitely give up of this app after 6 years of playing!!!

  • MaUs82
    MaUs82 Posts: 3

    Level 1

    I have the same, jumping up and down in the levels I can see. Support couldn’t help until now. Please check this, it is frustrating.



  • Mike-5
    Mike-5 Posts: 5

    Level 2

    Why don't I get new levels in my game? I reached level 3250 and then it says "coming soon" but other people have new levels.

  • PummyRaj
    PummyRaj Posts: 44,040

    Hello @snezananena @MaUs82 and @Mike-5 Hearty Welcome to all of you to our lovely King Community 🤗

    If you are playing on Mobile devices and / or on Browsers of PC, you should have 3250 levels currently as per the screenshots some of you shared.

    But, Windows 10 platform always have 15 extra levels -- which is 1 extra episode than Mobile devices and Facebook browsers.

    The only reason for this is, they need permission from iOS and Android devices and release new update version, etc., etc., But, for Windows 10, they can directly release the levels. That's the reason, Windows 10 games always ahead than mobile devices in all the King Games.

    Oh! There should be new levels released either tomorrow or day after. So, 15 more new levels for you coming up 🤩


    Hope this made sense and clarifies! Please post back and let us know if you have further questions.

    Enjoy your game(s) and have a wonderful rest of the day! 🐤 🐇

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