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can't load url for this domain

lastman
lastman Posts: 2

Level 1
edited June 2020 in Support

hi all..

I have a problem connecting or sync FHS with my facebook account that I am using for more than 3 years about 2 weeks ago I had a msg that " can't load url for this domain" when trying to connect the game with Facebook account.I did clear all cash in my android I have updated Facebook app and FHS app and still not fixed this issue. my android is huawei gr5 2017 with 3 gigabytes free. I've tried customer care support , receiving and sending emails about a week ago and the results are disappointing. any one can help me with this issue please?. I am using an android phone and play using apk apps. I am not allowed to put my facebook ID now.

Answers

  • stan1981
    stan1981 Posts: 3,456

    A possible reason is ur free space is not much ... usually need more than 2GB of memory ... u do have 3GB... but it maybe this issue ... can u try on other devices ?

  • lastman
    lastman Posts: 2

    Level 1

    I have 3 gigabytes free on my phone, free space 3 gigabytes

  • QueenB
    QueenB Posts: 15,634

    @lastman, have you by any chance tried reinstalling both game app and the Facebook app from the device? Also what happens if you try connecting the game to King account instead? Do you have a King account?

Hey! Would you like to give us your opinion?

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