πŸ… Join the Weekly Race and collect Badges HERE! β˜€οΈ | Join the Flower Tower HERE! 🌺 | 3, 2, 1... Farm Field Race HERE! πŸƒβ€β™€οΈ
🍏 Tell us what level you're at to Win 30 Gold Bars here 🌟 | Share your mood to Win 30 Gold Bars here 😎
Say hi here πŸ‘‹ | Find out your Cropsies name here 🍏 | Collect your badge here πŸ…
πŸ”₯ Hot right Now in Farm 🌢
🚨 Read before posting! Most frequent support questions here 🚨

Why do I see others with more levels then me? (Feedback sent to the Studio)!

13567

Answers

  • MaUs82MaUs82 Posts: 3 New Bee
    edited June 6

    Hello Pummy,


    update on IOS done to 5.39.5. Still the same Problem my icon still stay on 3250.

    No update on Android available

    W10 no more level

    Facebook no new level


    I lost also all Boosters on deleting and reinstall the apps.


    i have only a Facebook ID for you. I send it via PM.


    @PummyRaj PM not possible in this forum?

  • eetoo92eetoo92 Posts: 7 Level 2

    Same with me. I can not get past 3250 level. I have tried update and cache removal but nothing worked. Please help?

  • eetoo92eetoo92 Posts: 7 Level 2

    I can not get past 3250 level. I have tried update and cache removal but nothing worked. But on the other hand, I can see people crossing level 3265. Please help?

    I am using Android phone with OS version 8 and the phone brand is Oppo if that helps.

  • eetoo92eetoo92 Posts: 7 Level 2

    I am using Android phone with OS version 8 and the phone brand is Oppo if that helps.

  • CropsiesCropsies Posts: 2 New Bee
    edited June 8

    **Edit by CM: Unsupported language**

  • HaleHale Posts: 19 Level 2

    Playing with sign in via Facebook on iPhone 11. No new levels past 3250. Updated with latest version of farm heros. Have even tried deleting And reloading app. What to do now?

  • susyq925susyq925 Posts: 3 New Bee

    Hi Hale, I did the same thing by deleting and reloading. I received new levels and got to 3254 but when the game restarted the next day it went back to 3250 with the new levels gone. I then deleted and reloaded again, but it is stuck again at 3250. What to do now?

  • eetoo92eetoo92 Posts: 7 Level 2

    I am leaving the game, you are not opening levels after 3250.......This is frustrating!

  • susyq925susyq925 Posts: 3 New Bee

    I was stuck at 3250, I am stuck again at 3250 .I deleted and reinstalled the game and received new levels and got to 3254 but when the game restarted the next day it went back to 3250 with the new levels gone. I then deleted and reloaded again, but it is stuck again at 3250. My version is 5.39.5 . Please fix this glitch!

  • PummyRajPummyRaj Posts: 11,774 Superstar

    Hello dear @MaUs82 πŸ€—

    I have sent you a PM just now. Please send a reply to that. You will an envelope icon in the top right corner of this page (you should see number # 1 on it). Click on it and you will open my message.

    Just for your information... it is perfectly safe and fine to post our game ID numbers in this forum. Because, ONLY King team can access those numbers with special programming they have on their devices as King employees πŸ™‚

    Talk to you soon!


    Signature - Superstar new 2020 FHS exp FINALpng
  • PummyRajPummyRaj Posts: 11,774 Superstar
    edited June 8

    Hello dear @Mike-5 πŸ€—

    I am very sorry to hear about your frustration. And I completely understand it too πŸ‘οΈ

    You said you sent a message? Did you send it to "King Player support team"?


    I am sorry! I am not sure who is making fun of you! Please do not get upset! As you can see, many other players also have not received the next 15 levels! But, some players did receive them AND we are supposed to receive them.


    That's why, I am writing in this thread and following up with you all to find out if you guys have received the levels or not!!


    Can you please post back which device you are using and what is your ID number?


    I am sending a complaint to the Farm Community Manager. And any and all the details we can provide will be very useful for them to check why some players have not received the levels and some did!


    Also, I have noticed that this issue is not just Android users, it is just the same for iOS users too!


    So, please be patient till we hear any news from the Farm Community Manager.

    Thank you very much for understanding. Have a great rest of the day πŸ“ πŸ₯•


    Signature - Superstar new 2020 FHS exp FINALpng
  • PummyRajPummyRaj Posts: 11,774 Superstar

    Hello @susyq925 Hearty Welcome to our wonderful King Community πŸ€—

    I am reporting this issue to our Farm Heroes Community Manager right now.


    They will check into it once they come back to work and we should have an update about the issue by the end of the day.

    I request you please be patient to hear back from them πŸ™

    Thank you for your patience and have a wonderful rest of the day!


    Signature - Superstar new 2020 FHS exp FINALpng
  • PummyRajPummyRaj Posts: 11,774 Superstar

    Hello @Hale and @susyq925 Hearty Welcome to both of you to our wonderful King Community πŸ€—

    I am sorry to hear that you both did not receive the latest levels!


    In another thread, a player has posted that after installing the latest version 5.39.5 (not sure about the last digit), they have received the latest levels and played them.

    Can you please both check for the update on your device?


    @Hale Thank you very much for confirming the device you are using. Can you please check the version you have and also post your game user ID number?

    I am escalating this issue to our Farm Community Manager. It will be better to provide all the info we can, so that, we can save some time for them!


    Please post back your reply by typing in the comment box given below.

    Talk to you soon! Have a great rest of the day!


    Signature - Superstar new 2020 FHS exp FINALpng
  • PummyRajPummyRaj Posts: 11,774 Superstar

    @susyq925

    Can you also please confirm your device and the version you have right now?

    Since I am escalating this issue to the Farm Team. they should be able to resolve all the matters.

    Thank you so much for your patience and understanding πŸ™


    Signature - Superstar new 2020 FHS exp FINALpng
  • HaleHale Posts: 19 Level 2

    have version 5.49.5 of farm hero’s installed on my iPhone 11. Also play on my computer. Both show no more lives after level 3350

Sign In or Register to comment.