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Update: Known issue with Facebook connectivity (profile picture/friend list)
What is it? We have been made aware of an issue with the connection between player Facebook profiles and their game of Farm Heroes Saga. We are currently working with Facebook to fix this and will get everything back to normal as soon as possible. In the meantime, we recommend that you do not take any steps to resolve the…
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Why don't I have more levels to play on the map?
Why don't I have more levels to play on the map? * You may have reached the end of available content until we release new levels. * If you haven't done so, you may need to update your game app so you have the latest content. * You need to make sure you've passed every level, with at least 1 star, to move forward. * Mobile…
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How do I unblock a Roadblock?
Reached the end of an episode and want to carry on right away? No problem! In order to unlock the Roadblock and continue with the Farm-tastic journey you can choose from the following options: * Ask your Facebook or Kingdom friends to help you out! Simply click on the Roadblock and choose the "Ask friends for help" option.…
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Why do I see "No Flash Player found" when I open the game on Facebook?
Some players may be seeing an error message like this when trying to open the game in Facebook: Don't worry! This is because of a new update in the web browser Chrome, which will block Flash by default. To get back into the game, you will need to enable Flash. To enable Flash to play, follow these simple steps from this…
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What are magic beans and how do I get them?
Magic beans are super helpful for helping you overcome the evil Rancid the Raccoon in the Rancid Levels. In exchange for magic beans you can: * Buy the help of Farm Companions, offered before each level begins. * Multiply your score when facing Rancid Raccoon: any matched Cropsies will get a damage bonus to help you…
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What is an End of Episode Special Offer?
As you pass levels you may be the lucky recipient of a golden Farm Heroes Saga ticket! Specially marked levels will begin to appear on your map showing a gold ticket which, when collected, leads to a special offer discount from our in-game store. Play your main map levels and pass the levels which contain the ticket.…
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Why has my purchase of extra moves been duplicated?
Though all our games can be enjoyed without purchases, we offer players the chance to buy extra moves to help them with that final push to win a tricky level. The Farm Heroes Saga studio has identified some players are seeing double-purchases of extra moves, which they didn't intend to make. This can happen because while…
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Where are the Companions after level 1110?
You may see a '?' symbol in the Farm Club Companions rewards screen, and be unable to collect the final rewards. This is because after level 1110, there are no further Companions. But don't worry! The levels are adjusted so you won't need them, so you can still enjoy the challenge of the game with all the skill and…
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What are rechargeable Boosters?
Rechargeable Boosters let you recover and reuse items, to help you power through challenges. Normally, when you play the last of any Booster, it'll slowly recharge from 0 to 1 over time. But when you win this 'recharge Booster', the recharge is immediate. For a Booster to recharge, it must have been completely used up, so…
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Why am I not receiving lives from my friends, only Magic Beans?
Lives in Farm Heroes Saga work slightly differently than in our other games. To receive lives from friends, you'll need to be playing at the same time that your friends are. It works a little like an instant messenger in this respect, so you can send them to and from each other as you play the game. If a friend sends you a…