Comments
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Hey there! I hope you're doing well. I understand you're having some trouble recovering your account. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7. Thanks in advance and have a great day! 🌞
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Hey there. I hope you're doing well. I'm sorry to hear this happened. I have now replied to your ticket, number 15890352. Thanks and have a great day!
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Hey there. Hope you're doing well. I understand you're eagerly waiting for new levels to come. I'm sorry to inform it's taking a while, however, you can keep an eye on this post for more updates about it: If I can assist with anything else, let me know. Have a great day!
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Hey there. I hope you're doing well. I'm sorry to hear something happened to your game. In order to assist you, could you please provide more details, and if possible, share screenshots or videos about the issue? You can also reach out directly to our player support team: We're available 24/7. Thanks in advance and have a…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Thanks for…
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Hey there! Hope you're doing well. I've checked the level on our side and found no issues with it. Could you please follow the troubleshooting steps below to make sure you have the latest game version: Close all apps and restart your device: You may need to tap Restart > Restart. Check and update your Android version and…
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Hey there. Hope you're doing well. I understand you're having trouble seeing your team's Coins requests. Please note our Studio team already announced a fix is coming soon. For more info, feel free to check this post: Thanks and have a great day.
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Hey there. Hope you're doing well. I understand you want this issue fixed as soon as possible. However, please note our Studio team already announced a fix is coming soon. For more info, feel free to check this post: Thanks and have a great day.
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Hey @AnnieX . I hope you're doing well. Could you please send us a video of your progress not being recorded in the awards section? In addition to that, a video of you being unable to open the Market when it says it's open would be helpful as well. Thanks in advance and have a great day.
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Hey there. Hope you're doing well. I’m sorry to hear that the feature Mystery Mountain disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features…
