JillyJill

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in Timed level....says “failed” but i didn’t fail Comment by JillyJill January 2018

Hi Heather Leigh, Thank you for contacting King Care! Can you please provide the screenshot you've mentioned? Thank you, Jilly

in Timed level failed....but i didn’t fail! Comment by JillyJill January 2018

Hello lacreammzzy, Thank you for contacting King Care! New levels are released on Wednesdays, so look out tomorrow for new levels to play. As far as others being able to play past 2960 is most likely they are playing on a PC/laptop/computer, the PC version is always 2 episodes ahead of the mobile version. Hope this helps!…

in hello king, i just completed level 2960 and there is no upgrade availabe, i need to continue. Comment by JillyJill December 2017

Hello Stevceska Anita, Thank you for contacting King Care! New levels are released on Wednesdays, so look out tomorrow for new levels on your mobile and computer devices. As far as your computer being ahead of your mobile device is because the PC version is always 2 episodes ahead of the mobile version. Hope this helps!…

in no new levels on my phone for a long time.Im 2960 level. Comment by JillyJill December 2017

Hello Jesse, Thank you for contacting King Care! New levels are always released every Wednesday, so look out tomorrow for new levels to play and make sure you're updated. Congratulations on getting this far! Best regards, Jilly

in I am at 2975 waiting for new levels! When you release the next levels? Comment by JillyJill December 2017

Because Nathalie, the PC version is ahead of mobile by 2 episodes.

in Candy Crush Saga Level 2871 Comment by JillyJill November 2017

Hi Michelle Evans, Thank you for contacting King Care! Currently, 2870 is the last level available on mobile until the new levels come out tomorrow, Wednesday. So look out for new levels to be released tomorrow. Your friends are probably playing on the PC version which is 2 episodes ahead of mobile. Congratulations on…

in New levels Comment by JillyJill November 2017

Hi Bethypoo, Thank you for contacting King Care! I know when this happens to me I already have 5 lives in the bank so it doesn't make a difference. We're you at 5 lives already or less? Thanks, Jilly

in I’m not getting +5 lives in the new ranking feature on Candy Crush Saga Comment by JillyJill November 2017

Hi Splash Garcia, Thank you for contacting King Care! Currently, 2870 is the last level available on mobile until the new levels come out tomorrow, Wednesday. So look out for new levels to be released tomorrow. Congratulations on making it this far! Jilly

in Candy Crush Saga Level 2871 Comment by JillyJill November 2017

Hi Annie, Thank you for contacting King Care! I just replayed level 2049 and it went through just fine. It sounds as if your issue might be with the time bombs, maybe they've gone to zero before you finish, that could be the reason why you're not passing. If you have a time bomb almost to zero and don't have any moves to…

in Level 2049 has a bug in the goal Comment by JillyJill November 2017

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JillyJill
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