JillyJill

Pro Player

Comments

  • Hi Diane, Thank you for contacting King Care! Have you by chance cleared your data or reinstalled the game or perhaps switched to a new device? These actions would make your lives and boosters go away since they are stored locally. Take a read to this…
    in What happened to my friend messages and boosters? Comment by JillyJill September 2017
  • Hi Mindyt, Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for as…
    in Level 2049 will not advance. Comment by JillyJill September 2017
  • Hi Lyn Millar, Thank you for contacting King Care! Have you checked your app to see if it's updated? That is very strange you're not getting the correct number of moves. Let me know if your app is updated or if that helps. If not, I'll have to get a King Care moderator to look into your account and help you figure out…
    in I am on level 265 and have been for some time now and there should be 30 moves and I only get 15? Comment by JillyJill September 2017
  • Hi Marianne, Thank you for contacting King Care! This is because level 2750 is the last level on mobile until the update but the update was yesterday so you should have been updated by now. Updates for Candy Crush are always on Wednesday, so whenever you see that wrench you know you are at the last level for mobile, PC…
    in Blocked by wrench ( spanner ) Comment by JillyJill September 2017
  • Hello Erin, Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for as…
    in Passed level, can't move forward & not receiving lives Comment by JillyJill September 2017
  • Hello Denise, Thank you for contacting King Care! The PC version of Candy Crush is always going to be 1 or 2 episodes ahead of the mobile version. But the mobile version just had an update yesterday, so you should see levels beyond 2750 if your app is updated. Hope this helps! Jilly 
    in Level 2750 in app and 2757 on computer Comment by JillyJill September 2017
  • **Duplicate**
    in 2754 Comment by JillyJill September 2017
  • Hello Glenn, Thank you for contacting King Care! Please read this thread to understand the process a little more: https://care.king.com/en/candy-crush-saga/changes-to-levels-number-of-moves-etc-320938520 Also, if it's videos your Guided by try to sort down by the latest date sometimes there are updates to the recent move…
    in Game level Comment by JillyJill September 2017
  • Hello Sunkissed69, Thank you for contacting King Care! Have you updated your app? 2750 was the last level on mobile until the update yesterday, as of yesterday the app is updated and you should be able to move forward please let me know if this is not the case. Jilly
    in Can't move past 2750 Comment by JillyJill September 2017
  • Hello Aleksandar, Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for…
    in Level 2076 Comment by JillyJill September 2017
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