Comments
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Hello Alexandra, Thank you for contacting King Care! The email is most likely from King because recently they've been sending out random emails to win prizes. Can you tell me what email address it is from? Thank you! Jilly
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Hello venture16, Thank you for contacting King Care! There has been issues recently with the daily reward calendar. Please take a look at this link to understand further: https://care.king.com/en/candy-crush-saga/candy-crush-saga-treat-calendar-not-working Hope this helps! Jilly
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Hi Terry, Thank you for contacting King Care! You have to combine the 2 color bombs (freckle balls) in order to pass this level. So when they have color bomb + color bomb, you have to get them together and combine the 2 together to make a big explosion. Hope this helps! Jilly
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Hello Judy Fowler, Thank you for contacting King Care! PC version of the game is always 1 or 2 episodes ahead of mobile version. This has always been in effect. I'm sorry you can't collect new striped candies, I'm in the same boat. I often go to other levels, they collect striped candies but not as much as new levels.…
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Hello Jerri Cowdrey, Thank you for contacting King Care! All I can think of why it is saying you failed is if you let a bomb go to zero before the game adds up your score. If this is not the case, we'll have a king moderator look into your account as to why this is happening. Thank you for your patience, Jilly
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Hello Nanna10, Thank you for contacting King Care! Currently, level 2630 is the last level on mobile, updates are on Wednesdays, so you'll get new levels then for your mobile game. Your PC shows higher levels because the PC version is always going to be 1 or 2 episodes ahead of the mobile version. Hope this helps! Jilly
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Hello mvd1971, Thank you for contacting King Care! Unfortunately no, you cannot skip it, it's a way of finishing out the level and say, if you backed out of it, it would be considered a loss and you'd have to do the level all over again. I know at times it can be lengthy and you can become impatient but you'll just have to…
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Hi Sherry, Thank you for contacting King Care! Hutcherson is right in that the PC version is 2 episodes ahead of the mobile app. You should have an update today though on your mobile app. Hope this helps! Jilly
