Hi Jun, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JP
Sorry Kyle apple store states it requires IOS8 or greater for Candy Crush Saga. You can still login with your Facebook account and play on PC and devices that meet the requirements and continue from where you last saved. Sorry for the inconvenience
What browser/device are you using? Does it work in a different browser? Basic Facebook troubleshooting: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Hi Nancy, Are you using Chrome as your browser? If so: Open Chrome and type in the address bar --> chrome://flags/#autoplay-policy On the highlighted option (autoplay) select no user gesture is required Then in the bottom right corner select restart browser.
Hi Desley, Are you using Chrome as your browser? If so: Open Chrome and type in the address bar --> chrome://flags/#autoplay-policy On the highlighted option (autoplay) select no user gesture is required Then in the bottom right corner select restart browser.