Hi and welcome to the pet community. Have you had issues with the game? We are having a lot because of Petopia right now. I would suggest that you drop player support a message from within the game to see if they can help you out 🤗🐾
Good afternoon, were you previously logged in with Facebook or the Kingdom? https://community.king.com/en/pet-rescue-saga/discussion/350860/have-you-lost-your-levels-heres-how-to-get-them-restored/p1
Hi and a warm welcome to our community. I assume you've tried clearing cache and cookies and opening the game on a different browser? We have issues since Petopia appeared in the game so all errors right now are likely to do with that. Uggh. Keep an eye on this thread for updates but when Petopia does leave in a few days,…
Hi Judith and welcome to the community! I am so sorry, the issues have been caused primarily by petopia. Its going in a few days so hopefully will be back to normal! I know its far from ideal ☹
Hi @spike12 the loading issue sadly is more likely to be related to Petopia (@PrettyBubbles ) its an ongoing problem right now. The team have fixed some but then its caused more issues to appear. You can read about it here. If all else fails, it finishes in the next few days. Our community manager has let the studio know…