Good evening @Arly69 Unfortunately things like boosters and extras are saved within the device you won them on and cannot be transferred as its on that devices memory and not within the game data. It doesn't mean that they are lost though if you have access to the old device, you can still play on there too until they have…
Good afternoon and apologies for the delay in a response. As one of the community players had answered you, it wasn't showing in the moderators list as unanswered. The studio are investigating it. If you have a device, they have all been updated so you can move past the level. Its just Facebook right now we still have…
Good afternoon @Riturani and welcome to the community. Can I please ask that you use google translate if you need to ask for help, as otherwise we need to use English. Which device are you playing on and are you logging in through Facebook or the Kingdom? We do have an issue with Facebook right now. Under Investigation: I…
Good afternoon and a warm welcome to our Pet rescue community. Are you playing on Facebook? All the devices versions were recently fixed but the studio know about Facebook and are investigating it 🎃
Good afternoon and welcome to the community. You should be able to just click the cog and where it says save progress/my profile, you would need to log in with Facebook. Is it giving you that option? Unless you are getting an error message? Under Investigation: I get an error message when I try to log in through Facebook –…
Good morning and welcome to the community. If you are playing on Facebook we are still waiting for the update as the level has changed. It had a mistake in it but has been fixed on devices already. If its not that and you need tips, let me know and I will get you a help video 😊