Snow_Rider

Community Manager

Comments

  • Hey @acfwheat @peggylillie! Could you please share if you have the Find Toys event in your event tab?
    in Collecting the Toys Comment by Snow_Rider July 2023
  • Hi @Lil'_Momma, @Andres-2! I see that Level 6903 is mega tricky! I'll pass it on to the Studio. The level should be tweaked next week 🙏 Thank you for spotting it!
    in 💬 Your feedback on difficult levels 🗨 Comment by Snow_Rider July 2023
  • Hi players! The contest is over! Wasn't it difficult, right? 😄 It's going to be me who will announce our lucky winners. Let's congratulate @itsEmma, @KyshA72, @Toune_PG, @CrystalKing, @xesgal on winning Party Boosters. Your reward is on the way! 🥳
    in (ENDED) New Candy Cup Riddle! 🏆 Comment by Snow_Rider July 2023
  • Hi @Yennic @cheenab123! Thanks for sharing your game experience. Although some levels seem to be impossible to pass, the Studio always checks if a level can be completed before going live. 😉 Sometimes they are just tricky and designed to test your skills. With that said, the team did some little tweaks to get you out from…
    in Level 3570 Comment by Snow_Rider July 2023
  • Hi there! Thank you all for keep reporting. The Studio is actively investigating the problem. However, it has proven to be more complex than we initially anticipated. Rest assured, the team is dedicating their resources and efforts to find a solution as swiftly as possible. I understand that this situation is less than…
    in The duplicate tabs message on Facebook Comment by Snow_Rider July 2023
  • Hi @stevehovey @John_Brooks_2! Would you be so kind to share if the issue still persists for you? The Studio tried to configure your accounts. I'd like to know if it helped 😊
    in duplicate tab error Comment by Snow_Rider July 2023
  • Hi! The Studio fixed the issue. Did you happen to update both device and the game? 🙂
    in Bug Events in Landscape Mode Comment by Snow_Rider July 2023
  • Hi there! Thanks for bringing up to my attention. Please rest assured that The Studio is already on it and tries their best to understand what is causing the problem. In the meantime, your patience is greatly appreciated. As soon as I have updates from the team, I'll keep you posted! 
    in Missing events❗️ Comment by Snow_Rider July 2023
  • Hello @Tricia55 @FantasyGoddess! This is so sweet to hear your dedication to our game! Each Studio works differently and decides how many levels they want to release for our players. In Candy Crush Jelly, we unlock 20 levels every week. But rest assured I'll share this with the Studio! Maybe, one day they will increase the…
    in New levels Comment by Snow_Rider July 2023
  • Hi @Werner_Cichy @NamTruong2001! I'm sorry to hear that you're frustrated about new levels. I've just had a look at levels 6839 and 6891, and I see that they are designed to be challenging, but they are not impossible to pass. Every game level is a new puzzle to be solved, so it can take a few tries and new strategy. I'd…
    in 💬 Your feedback on difficult levels 🗨 Comment by Snow_Rider July 2023
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