Hi Jane! Which error do you get? Have you tried playing the game on King.com? I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose Account 3) Enter your password 4) Click on…
Hi Marie! Jelly Saga hasn't been released on Amazon. If you find a way to install the Google Play app on your Kindle then you'll be able to download and install the game. Cheers :-)
Hi Natassa90! Which mobile device and OS do you use? In most cases a reboot of the device can solve many issues. You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Cheers :-)
Hi Anita! What happens when you try to load the game? Have you tried playing Candy Crush on King.com instead of Facebook? I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen) 2) Choose…
Hi Liz! Please see the main thread here: https://care.king.com/en/candy-crush-soda-saga/finished-a-fishing-tournament-in-3rd-place-but-didnt-receive-any-bonuses The thread is monitored by an admin that will help you in receiving your reward. Cheers :-)
Hi Rush! Please check if you have your levels on Facebook or King.com. If you do then you can solve the issue by first disconnecting the Facebook/Kingdom connection, reboot your device, then reconnect to Facebook/Kingdom. After doing so you'll have all your progress and gold bars back. Cheers :-)
Hi Maria! Error code 505 can occur from the Google Play app. You can solve it by clearing the cache of the app - just follow these steps: 1. Clear google play store cache and data from the Settings > App Manager > All > Google Play Store 2. Remove your google account from Settings > Accounts > Your email address 3. Reboot…
Hi Милена! I saw on another thread that if you have an old version of the game then you might experience issues with the bonus games. I suggest you update to the latest version of the game: iOS: https://itunes.apple.com/us/app/farm-heroes-saga/id608206510?mt=8 - or if you use…