go to bottom of page and hit the contact us to file your complaint. they always have reponded to me right away and settled all issues quickly and fairly.as I am inthe high 9000's I've had several issues all settled .good luck !!
my best episode win streak was 5 only after I lost daily win as I never had won the 3 episode as I waited till Tuesday eve to do last level. now I just go for the win but winning the 3rd episode is not easy