Do u see something like an attachment icon in this comment box below? printscreen the failure msg in ur phone and save to pictures. Then use the attachment icon below n search the file n put it here.
There is 2 types of ice... not sure how to explain to u... but I try first type - whole thing ice, u cannot see the crop inside it... 2nd type - crop just freeze in the ice, u can see the crop inside ... urs is 2nd type...