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Program error, technical or security issue
Since the Valentine's Day Nutcracker event, the Bubble Gum Magic event, the Lunar New Year Tifi event, and the Christmas Odus event that disappeared due to technical issues cannot be restored, could the gold bars and items shown in these pictures be used as compensation? We hope the game studio can fix the technical issues…
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Program error, technical or security issue
I'd like to report a serious technical error. In my game, the "Valentine's Day Nutcracker" event was initially displayed as having 13 days and 16 hours remaining, and the Bubblegum Troll" event was scheduled to begin today. However, upon logging in today, both events inexplicably disappeared completely. I have screenshots…
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Program error, technical or security issue
I would like to report a serious technical issue with Candy Crush Friends Saga. Yesterday, my game screen clearly showed that the "Lunar New Year Tiffany" event would begin in one day (see attached screenshot), but upon logging in today, the event had completely disappeared, preventing me from participating and obtaining…
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Program error, technical or security issue
Since it has been confirmed that the Candy Crush Friends Saga Christmas Odus game character cannot be reissued, please remember to add the Candy Crush Friends Saga Christmas Odus game character to my account in the next Christmas event or other events. Could you please compensate me with these two pictures this time ?
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Program error, technical or security issue
The game is Candy Crush Friends Saga. Due to a technical issue, I missed the opportunity to collect the Bubblegum Maniac and Valentine's Day Nutcracker characters. If the Valentine's Day Nutcracker and Bubblegum Maniac events cannot be restored, please provide a premium chest in Candy Crush Friends Saga to reissue the…
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Program error, technical or security issue
Since today is Valentine's Day, February 14th, 2026, l want to participate in the Valentine 's Day Nutcracker and Bubble Gum Magic events. Please help me inquire with the game studio whether they have reinstated these events. These events, which disappear after starting, shouldn't be happening again. l'm hoping the game…
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Program error, technical or security issue
Hello customer service ,while participating in the Christmas event challenge against Odus, the game seemed to experience lag / crashes midway through,causing me to waste challenge attempts. Because the attempt limit is very strict, l was unable to complete the task. Could you please verify my record and reissue the event…
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強調遊戲體驗
Hello, l really enjoyed this Christmas event ,and Odus is my favorite character. However ,the three-challenge limit was quite stressful for players .l failed the challenge due to slightly unstable connections (or difficulty fluctuations),missing the chance to collect him ,which l really regret .l hope there can be a…
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我的特別活動在剛剛消失了
我的特別活動在剛剛消失了,請幫我復原情人節胡桃鉗活動和泡泡糖具魔活動,但是糖果好友傳奇應用程式已經是最新版本了,活動上面顯示是開始挑戰,請幫我查詢是否因技術問題而移除糖果好友傳奇的情人節胡桃鉗活動和泡泡糖具魔活動。電子郵件是lzhengting99@gmail.com
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My special events just disappeared.
My special events just disappeared. "I've tried reinstalling the game and confirmed the version is latest, but the Bubblegum Troll and Valentine's Day events haven't appeared for half a month. Please help me check if my Player ID [Enter your ID]'s event status on the server is abnormal." "My game is updated to the latest…