We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Discussions
I lost all progress when I opened the game from cloud by mistake
I opened the game on my Kindle Fire HD on cloud instead of device by mistake before I had started backing up from device to cloud. I had not linked the game on facebook after previous progress problems with candy crush (now sorted thanks to tthe person who gave me a reply). Is there any way I can retrieve my lost game (I…
I lost all saved levels when new games downloaded from cloud onto the device.
I accidentally opened the games on cloud instead of device, when playing on my Kindle Fire HD, resulting in new games being downloaded & all my saved progress being lost (I only discovered how to back up progress from device onto cloud after this happened). Is there a way I can retrieve my saved levels - please, please?