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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
My Backer's Box disappeared after upgrade again. I still had 3 more days to compete it. And support is sending me bs emails about my connection and event ending . I will NEVER upgrade game to new version before finishing event.
For the last couple of weeks the games either crash half way through or do not even load. I have rebooted, checked updates are up to date and now don't know where to go. It was never like this and I have no problems with Pet Rescue Sage. Please help
a dias estou me desmotivando a jogar, sendo que amo demais. Meu problema é simplesmente esta participando dos torneios e etc… minha tela entra em descanso (menos de 2 min) Quando ligo a tela novamente perdi tudo, e isso não é justo, por favor regularizem esse app, você vão me perder, quando acontece isso ja fecho o app…
I’m having the same issue with the booster wheel using my iPad as others are having. My grandkids skipped ahead on date/time and it won’t reset. Also the one counting down says ‘x’ number of hours but never lets you play. I understand you are working on the issue. Could you let us know when you feel you have resolved the…
Hello please help me I can't play my Candy Crush Saga right now it say to update it but it's not giving me any links any help would be greatly appreciated thanks again
It has just recently appeared and I have absolutely no idea how to play it. I always wind up in 7th place. There is no question mark next to the icon that explains how you play, and when I went on your help site it said there is no such thing
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hello, how do I change my username?
I want to unlink my Candy Crush Saga account from my Facebook account. How can I do it without losing my progress?
Got ambushed today by a popup that essentially forced me to update (which I'm not happy about at all, especially since it bypassed the Airplane Mode cheese which I use to avoid Candy Royale) and after playing, I noticed a few changes (like the fish being able to spawn in level via the same methods of the other 3 games and…
Hi! I’ve already checked that my date/time is set to automatic and correct. I’ve also: restarted my device reinstalled the game tested different internet connections The booster wheel is still not spinning ”190v2d”, seems I have to wait 190 weeks! Could you please check if there is any restriction or issue on my account?
