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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
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⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
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Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
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No accelerator in my other account
Hello to the whole Candy Crush team 🍬 I allow myself to write this message regarding the "animation acceleration" functionality (the >> button in the settings during a level). I have two accounts: • A main account (very advanced) on which the option is available. • A second more recent account on which this option does not…
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Why did the music change?
The music is different today after I accepted the new terms. This music makes me not want to play. Ugh!
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Finding my pc candy crush game
I have been playing candy crush saga since 2012 on my pc. I have been playing on my mobile app for awhile so I haven’t been in candy crush in my computer. When I wanted to play it on pc it is not there now. Can you help me retrieve it
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Gold bars
Yesterday all my gold bars suddenly disappeared from my account. I did not make any purchases and I did not use them. My account is connected via IOS
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Why candy crush isn't working properly in my mobile
arjun Budhathoki
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Reklam,ödül, ek hamle yok
Seviye gecilemediginde ek hamle,ödül, reklam gelmiyor.
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Daily spin
I haven't gotten a daily spin for days! when I click it says already done come back later.
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All Star Event Final
Hi, my name is Diego. I'm a brazilian player of CCS since 2012. I'm really looking forward to playing in the All-Star game this year. My question is: where will the finals be held? In the US? If so, I won't be able to play with the same enthusiasm because I don't have a US visa, and it takes several months to get one.
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Fiz 2 compras de barras de ouro e só recebi 1, o que fazer p ? Ja faz mais de 3 horas e nao apareceu
Fiz 2 compras de barras de ouro e só recebi 1, o que fazer p ? Ja faz mais de 3 horas e nao apareceu
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The Android 16 Hits Is Here,Can Someone Help Me? 🤔
I Do An Loading Screen For That Update,So Can Anybody Help Me For The Rest?
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Cannot mute some ads
Please fix this issue! I have my device sound off and have muted the game in settings but some ads still play at high volume with no option to mute. This limits the places I can play and is very annoying when listening to music or podcasts. Example of the type of ad here:
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All Candy Crush games
I am now having problems with all my King games. I am not getting all my boosters, I have so called friends that I want to delete, I am having to refresh all the games two or three times everyday . I am thinking of deactivating my Face book and start new at the beginning. Please help me!!!!!!!!!
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Earnings
How to earn money in this app
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Progress Lost
I was away from Candy Crush for over a year and when I logged back in it does not show all my progress. More than half is not showing. I had it linked toa Facebook account but the progress is not showing when I log in.
