Farm Heros Super Saga Loading issues

Farm Heroes Super Saga Stuck on “Loading” on Chrome the past few days. I've removed app, cleared cookies, cache, browsing history and restarted my computer. Then tried to play Farm Heroes Super Saga, again, but still not loading.

Answers

  • Tony_McTony_Mc Posts: 4,138 ✭✭

    Hi Iva Rash Cogdell,

    Thank you for posting this here on King Care.

    There are a few steps we can try which generally resolve all technical issues.

    With this in mind I recommend that you first of all try playing in another browser (E.g if you are using Internet Explorer for example, then try with Google Chrome, Mozilla Firefox or Opera).

    You can download them from the following links, always ensure you have the latest version:

    https://www.google.com/chrome/browser/desktop/index.html 

    http://www.mozilla.com/firefox/upgrade.html 

    http://www.opera.com/computer 

    (windows only) https://www.microsoft.com/windows/microsoft-edge 

    https://www.microsoft.com/en-us/download/internet-explorer.aspx  (if you are using an older version than Windows10)

    Now please visit the following link https://www.whatismybrowser.com  for help in clarifying whether your browser is indeed all up to date.

    If the browser is not up to date then simply click on the Update button to install the latest version.

    You can also double-check on this page https://html5test.com  if your browser will able to play the game. Your browser should score at least 450 points, if it doesn’t then please look at the list above and download a different browser. Google Chrome is usually the most up to date and well maintained.

    I'd also recommend closing all extra tabs and other programs whilst you play as these can often negatively impact the game performance.

    Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache 

    Here is a useful video that will show you how to perform these steps:

    http://youtu.be/OESCE4Jj2tU 

    Kindest regards and have a great day,

    Tony - King Care Team

  • HaldaceHaldace Posts: 4

    Farm Heroes Super Saga Stuck on “Loading” on Chrome the past few days. I've removed app, cleared cookies, cache, browsing history and restarted my computer. Then tried to play Farm Heroes Super Saga, again, but still not loading.

    15/12/2018 was when my wife started having trouble with Farm hereos super saga on a windows 10 64 bit pc using chrome ver 71.0.3578.98 (64 bit) which is up to date. I even installed firefox and tried using that but to no avail, She plays via facebook and previous to the 15th had no troubles but now it gets to the level select screen and when you select the level it just loads and that's it won't go into the level and for some unkown reason resets her inernet connection. But she can play the game on her Tablet and on her phone but not via facebook. I have cleared cache, history and done all the suggested things to get the game to load but it still wont load.
  • Pmattiefl77_Pmattiefl77_ Posts: 0
    I'm at level 300 and just one day it decides it won't load on my pc . Ive tried everything , ya'll need to figure this out and fix it
  • PummyRajPummyRaj Posts: 5,392 Superstar
    edited January 9
    Hello @Pmattiefl77_

    Welcome to the "New" King Community where your fellow players can help you with some of your questions :)  
    First of all, wish you a very happy new year!

    It's been more than a week since you have posted!  Is your game working now?  Are you all set?  Please post your reply by clicking on "Quote" below to my answer or simply click on the box "type your comment"  =)

    All the Best & have fun!

  • MaryFeslerMaryFesler Posts: 1
    Farm heroes super on my tablet it is stuck on loading 
    it says 100% loading but then it just freezes up ?
    what should I do ?
  • QueenBQueenB Posts: 2,715 Community Moderator
    Welcome to our Community @MaryFesler 😀

    Can you try the steps from the following page

    Hope this helps :)

    Farm Heroes Saga - The studio is hunting for feedback, share yours here
    Royal Championship, whaaat 🧐 Check it out here

  • Frogdoe52085Frogdoe52085 Posts: 2
    I need to figure what's go on.
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