I am Unable to Connect my iOS Devices to Farm Heroes via the Facebook app

casprrr

Whenever I try to play the game through the Farm Heroes Super Saga app, I was getting a prompt asking if I wanted to log in via the Facebook app. Earlier today I could click cancel and the game would play normally, after awhile that stopped working and my only choice was to say yes, continue with Facebook. Since early this afternoon I get a "There was a connection error. Try again in a bit." message and a constantly spinning Wi-Fi icon in the lower right of the main screen, as shown in these screen shots.

User ID: 7907165285

casprrr

I am no longer able to connect either of my iOS devices via the Facebook app. One was working so I deleted and reinstalled the Farm Heroes Super Saga app but it started me on level one; I saw it gave me a different ID number so I tried find my old one. In doing so I was prompted to sign in using the Facebook app, and now neither device will let me connect

The first image is the error I’ve been getting since earlier today, the second shows the spinning WiFi symbol as it’s unable to connect. Please help!

mom2boyz75

Same issue!! Frustrating!! Taking up battery life!

Tebo1974

Same Issue with my Android Smartphone!

Facebook Connection Problems and New Account Register Problems!

BT52868

Same issue! Playing on Android phone since 2017! Getting 'Connection Error' when trying to sign in to King.com! Please help!! I play everyday!!

sdmndfghkamcr

Hi @casprrr

Sorry for the problem.This will be reported to the studio.Please be patient to wait for they fix it,thanks.

sdmndfghkamcr

Hi @mom2boyz75 @Tebo1974 and @BT52868

Thanks for sharing this.It will be reported to the studio.Please be patient to wait for they fix it,thank you.

buymeit13

https://community.king.com/en/farm-heroes-super-saga/discussion/367423/i-am-unable-to-connect-my-ios-devices-to-farm-heroes-via-the-facebook-app

same thing happening to mine

dbivins

same issue, im on level 1475 but it takes me back to level 1

KrystleNewby

Same issue on level 2042 and won't let me connect with my android

AlAnEa

My old phone died and I can't get Farm Heroes Super Saga to get my progress from Facebook. Won't connect. Read instructions online for syncing Facebook to King.com but King.com doesn't have the option anymore?! I also play everyday and this is my favorite game.