Hi there @Alanpaxo, I'm QueenB and I'm gonna try to help you solve the issue you're having ☺️
What I need you to do is the following:
Send me a screenshot of the game map from all your devices so I can have a closer look, especially need to see your avatar on the levels that you have mentioned. make sure you get the whole game board.
Write down all that you currently have, like your boosters and Gold bars as I might have to ask you to do a totally clear all game apps.
Don't worry about your game progress, I can restore that no problem but if you are using the same email address for your Facebook account on all device, it should be syncing so there is a bug somewhere...
I'll be waiting for the screenshots 😉
Please see attached files
I have attached the files you requested, as you can see my avatar appears blank in the game! I can assure you I am online and logged in. I have logged in using my king game account and my Facebook account but it always shows a blank avatar on any device I log into?
Hi. I just read your complex problem. It is very rare, since the synchronization is really simple. Have you tried playing a level on the devices with lower levels, exiting and re-entering? Sometimes devices require that when syncing, Just play one level, exit, and re-enter. Test it . Hope it works 🤞
I've tried playing lower levels on different devices and various other combinations and still no joy. One thing I have noticed I can now buy watering cans at a tenth of the cost they used to be on any device. 80 coins for 9 watering cans! I'm sure it used to be 800 coins for 9? Is this right?
Oops! I have no idea of the prices, sorry.
Tomorrow when the CMs return they will solve everything.
Hi @Alanpaxo, hope you had a great weekend 🤗
So we've had a look and we've done some tweaks, can you please check your game on all devices, disconnect them from your King/Facebook account, close the game app open it and see if it puts you on level 2616 on all of them?
I'll be waiting 😉
Brilliant, all devices are now in synch at level 2610. On one device I had reached level 2620 but after clearing it's data and cache it dropped back to 2610. What I will do now is to play a couple of levels on this device and see if the other devices synch, I will let you now how it goes. Thanks for your help.
Awesome, @Alanpaxo and thanks for keeping us in the loop 😉
I have played on to higher levels on each device with one signed into my email address and the others through Facebook. They all sync OK and everything looks fine. Thanks for your time in sorting this out 😊
Hello @Alanpaxo 🤗 Hearty Welcome to our Wonderful King Community 🍓 🍐 🍓
I am very glad to see that the "syncing" issue you were having from past 2 weeks is solved now.
Keep enjoying your game 👍️
By the way, would you like to share your thoughts about the game and get a chance to win 20 Gold Bars? If so, here is the link ---> Share your opinion about FHSS game
Hope to see you around. Have a Farmtastic day and great week ahead 🍁 🌺 🍁
How do I get my games to sync @QueenB
I am on level 1140 on my mobile device and facebook
It's fixed now finally got it all to sync@QueenB
Happy it got sorted out @wmrebulgurl68 🤩
Hey! Would you like to give us your opinion?