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The game took my coins and gave me nothing! WTH?

ts3719
ts3719 Posts: 3

Level 1

The game took my coins and gave me nothing! WTH?

Answers

  • sdmndfghkamcr
    sdmndfghkamcr Posts: 12,780
    edited March 2021

    Welcome to King Community

    Sorry for hearing about this.Can you please tell me more details about this?Which device you are useing?

    Please type your comment in the box and click "reply" to post it.

  • ts3719
    ts3719 Posts: 3

    Level 1

    It was on my iPad and it was 16 or 1700 coins. The coins are gone but I did not get any boosters or gold bars.

  • sdmndfghkamcr
    sdmndfghkamcr Posts: 12,780

    Please turn on your game and click the "help center".Then,find clike the "purcases & gold bars",you will see some articles about purchases.If non of those articles doesn't help,click the "contact us" on the end of that page.

    You will see a form to fill out. Some details like your user name, email address slots will already be filled. Just make sure that they are spelled correctly, etc., and finish filling out the Form by giving a brief description of the issue in the provided dialogue box. (It only takes 500 characters, so be careful there). After you done, click on "SUBMIT".

    At first, you will receive an automated email as an acknowledgement. You do not have to do anything for now but, wait to hear from one of the Representatives of the Customer Support. If it has passed 3 days, then send a reply through that "automated email" you have received and tell them that you are still waiting to be helped.

  • ts3719
    ts3719 Posts: 3

    Level 1

    Pretty sure I got scammed

  • sdmndfghkamcr
    sdmndfghkamcr Posts: 12,780

    @ts3719 What did you.mean?Haven't you try to contact them?

Hey! Would you like to give us your opinion?