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How come Mario from King Team has not responded to my emails about my refund?

Mario you asked me to send you evidence of all the duplicate charges on my account and I sent you some screen shots. How com you've been ignoring me and I never hear back from you or anyone. I need my money.

Answers

  • FluzzardFluzzard Posts: 12,616 Farm Super Saga Moderator

    @nikselegance hi and welcome.

    Sorry but here is King Community,we donesn't deal with the purchase problems.On the other hands,you asked wrong person to slove your problem.Please contact the King Suppot Team,thank you.

  • Hey! Would you like to give us your opinion?

  • hechicerillahechicerilla Posts: 9,006 Ambassador

    Hello πŸ‘‹

    Welcome to the sweet King Community.

    I'm sorry you're having trouble shopping. As Fluzzard has explained to you, from the Community we cannot manage these types of problems, and that person you spoke with (Mario) does not belong to the Community, but to the technical support of the game. Often times technical support responses are spammed, have you checked it? You should contact again from your game and explain what happened to you. I'm sure they will fix it.

    Thank you and keep enjoying

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