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Continually Being Asked to Connect via the Facebook App

casprrr
casprrr Posts: 42

Level 3

It started yesterday and has been happening again today. Whenever I open the game on my iOS device, I am getting a message that tells me " 'FarmHeroesSuper' wants to use 'facebook.com' to sign in", and whether I select "cancel" or "contine", I am connected anyway, at least for now. This reminds me of how the issue that I first reported on March 31 began, where I was asked to connect via the facebook app. At that time I was able to cancel and the game would still connect, as it is currently, but then this stopped working and players were unable to connect for a few days. Wanted to report this now so that the Farm Heroes Super Saga team can be made aware of it and can hopefully resolve any potential issues before it becomes a major problem. Thanks!

Answers

  • PummyRaj
    PummyRaj Posts: 44,042
    edited September 2022

    Hello @casprrr πŸ€—Hearty Welcome back to our lovely Super Farm King Community!

    I am sorry to hear that you are having an issue in your game!!

    Can you please give me few details....

    Are you logged into the game through Facebook OR Kingdom account?

    When you say "continue" or "cancel", what is the message you see? (Sorry! I didn't see that info above)..


    I have not seen any other complaints in the Community or in my Facebook group!! So, as of now, it could be only you that is experiencing this issue!!

    I will inform about it to our Super Farm In-charge and see what they say πŸ‘οΈ

    Thank you for the heads up! Talk to you soon.

    Have a Super Farmtastic rest of the day 🍐🍐

  • casprrr
    casprrr Posts: 42

    Level 3

    These are screenshots of what I get.

    1st:

    Then I get:

    If I select β€œcancel”, the game loads normally:

    This is the same thing that happened six months ago, just before the game failed to connect to Facebook at all for a few days (profile wouldn’t load).

  • casprrr
    casprrr Posts: 42

    Level 3

    This was a Facebook thing and has been taken care of. All good now.

  • PummyRaj
    PummyRaj Posts: 44,042

    Very glad to know that @casprrr πŸ€—

    Enjoy your game and have a Super Farmtastic weekend ahead 🍐🍐

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