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Extra moves

ev_2305
ev_2305 Posts: 11

Level 2

When I watch ads to get extra moves, the last one is always the problematic one. It shows +- instead of the usual 3 moves. I clicked play to see what would happen and after I've cleared my mission for the level, nothing happens. I still have to play the same level again.

I've screenshot the problem.


Β«1

Answers

  • PummyRaj
    PummyRaj Posts: 44,042

    Hi @ev_2305 πŸ€— Welcome back and Happy Sunday 🌻

    I am so sorry to hear about the issue with extra moves 😯

    There was a glitch (a bit different) but, related to the extra moves!!

    Please wait till Monday to hear from me. All the King team are home due to the weekend. Hence, I can ask our Community In-charge only on Monday!

    Thank you so much for your patience and understanding πŸ™πŸΌ

  • PummyRaj
    PummyRaj Posts: 44,042

    Couple of questions for my clarification @ev_2305 😊

    ** I don’t see an option to see any Ads in your screenshots!! Did you collect those moves β€œAFTER” watching an Ad OR when you could not finish the level, those moves just showed up and you had to pick one of those OR just hit on β€œPlay” button?

    ** With your second screenshot, I understood that after the extra moves were added, and you accomplished all the needed goals, the level still showed as β€œunfinished”? Didn’t you see the stars on this level pin?

    ** Which level is it?

    ** Did you click on β€œSkip” OR waited till all the moves were calculated?

    That’s all for now 😁😁

  • ev_2305
    ev_2305 Posts: 11

    Level 2

    1. It was after I finished watching all the ads to get the free moves

    2. Yes, the level is still shown as unfinished. I clicked skip and it didn't give me any stars. I then clicked next and it brought me back to the same level to play.

    3. I'm currently in level 4153 but it has happened in previous levels too. I think I experienced this problem about a week or so ago.

    4. I clicked skip (refer to #2). If I didn't, nothing happens. I can keep making moves even though I'd accomplished the mission.

    Hope this helps.

  • PummyRaj
    PummyRaj Posts: 44,042

    Hi @ev_2305 πŸ€— Good Morning / Good Afternoon!

    Can you please check which version of the App you have?

    I just updated mine! So, it should be 1.80 and up πŸ…

  • ev_2305
    ev_2305 Posts: 11

    Level 2

    edited September 2022

    Mine is 1.80

  • PummyRaj
    PummyRaj Posts: 44,042

    Good Morning 🌻 and Thank you EV πŸ€—

    Our Super Farm in-charge has reported this issue to the studio and they are currently investigating it πŸ‘

    If I have any updates OR need any other details. I will get back to you!

    Have a lovely rest of the day 🍐🍐

  • ev_2305
    ev_2305 Posts: 11

    Level 2

    What's going on with the game lately?? Now the surplus Tuesday has gone crazy too! All these bugs/glitches is making it very frustrating to play the game!

    And the extra moves still doesn't work (I've updated the game to 1.80.1)


  • PummyRaj
    PummyRaj Posts: 44,042

    Hi EV πŸ€— Good Morning / Good Afternoon 🌻

    The Super Farm studio has found the glitch what was causing the issue with extra moves. Tye fix will be in soon. Will come back and update you once the fix is in πŸ‘


    And, Oh, boy!!

    I did not open my game today yet! Let me check my game also and see if I too have this glitch 😳

    But, I will report it right away!

  • PummyRaj
    PummyRaj Posts: 44,042

    Hi EV πŸ€— Good Morning / Good Afternoon 🌻

    The fix is in for the extra moves glitch. Please update the App to 1.80.2 and you should be able to play without interruptions 🀩


    Our Super Farm In-charge has r exported about the glitch you had with β€œSurplus Tuesday”, and the Studio is looking into it. If I have any updates, I will get back to you πŸ¦‹

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