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Country show problems

jcrewmama
jcrewmama Posts: 1 Newbie
in Support
I have been having problems that after a country show ends and shows me my total coin winnings it is NOT being added to my coins. This has occurred for the last 3 shows 
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Comments

  • QueenB
    QueenB Posts: 13,660 Community Manager
    Welcome to our Community @jcrewmama😃

    We do our best to make sure that all features are accessible and functioning correctly, however, there are things beyond our technical reach which sometimes cause instances like this one so we have no fix to this issue and the studio will not be investigating this for the moment.

    With rewards that haven’t been purchased, I’m afraid we don’t offer a replacement.  As confirmed in our Terms and Conditions, these aren’t transferrable, refundable or replaceable.

    We're truly sorry for the inconvenience caused and as a good will gesture, we've added some coins to your game which we hope will come in handy :)
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