Can I get some refund?

一氧化二氫 Can you explain it more to me so I can try to help you? Which game are you playing? What happened your gold bars?

一氧化二氫 I am sorry this happened to you. Please follow the instructions on the link below and you will see what to do when your purchase goes wrong.

https://community.king.com/en/farm-heroes-super-saga/discussion/246516/something-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

@一氧化二氫 Ok, I see. If you don't have the specific details about your purchase then you can't be refunded.

@一氧化二氫 I will ask you to fill in the support form here https://soporto.king.com/contact

Fill in all the blank spaces and make sure you are choosing the correct topic (Problems with purchases) and subtopic (Payment queries). Once you fill it in you will receive an automated email message. You need to reply to that message and explain your issue so the team can reach you. If you don't reply to that message, they won't reach you at all so be sure you do so. Thank you for your understanding.