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Country show is locked

Cece322
Cece322 Posts: 24 Level 2

I'm on level 1092 but since last night, the country show icon has a lock on it and says "Level 11." Obviously, I am way past level 11. I have rebooted, logged out and logged back in, cleared cache...even went back and played early levels just to see if it would unlock. No luck. Any insights about how I can unlock it?

Best Answers

  • PummyRaj
    PummyRaj Posts: 32,373 Candy Moderator
    Answer ✓

    Hello @Cece322 Hearty Welcome to our wonderful King Community 🤗

    I am sorry to hear about the issue in your game!

    It looks like you did all the "trouble shooting tips" to clear the issue! Since nothing has worked, it could not be from your side but the game has a glitch in it!


    Can you please give me these below details --

    1) Device you are using; (2) Version you have right now; and (3) your Game user ID number.


    Please post back by typing your reply in the comment box given below.

    Talk to you soon! Have a great rest of the weekend 🍓 🥕

  • PummyRaj
    PummyRaj Posts: 32,373 Candy Moderator
    Answer ✓

    Yaay!!!! 🤩 🤩

    Wonderful to know that dear @Cece322

    Thank you so much for coming back and posting it. So sweet of you ❤️

Answers

  • PummyRaj
    PummyRaj Posts: 32,373 Candy Moderator
    Answer ✓

    Hello @Cece322 Hearty Welcome to our wonderful King Community 🤗

    I am sorry to hear about the issue in your game!

    It looks like you did all the "trouble shooting tips" to clear the issue! Since nothing has worked, it could not be from your side but the game has a glitch in it!


    Can you please give me these below details --

    1) Device you are using; (2) Version you have right now; and (3) your Game user ID number.


    Please post back by typing your reply in the comment box given below.

    Talk to you soon! Have a great rest of the weekend 🍓 🥕

  • Cece322
    Cece322 Posts: 24 Level 2

    You are so kind to respond, thank you! To answer your questions:

    1) My device is a Samsung Galaxy s10

    2) In the Google Play store, it says I have version 1.37.0 (I think it's the latest version as there is no option to update)

    3) My player ID is 1554392241

    Thank you again for looking into this! 😊

  • Cece322
    Cece322 Posts: 24 Level 2

    It's fixed! Not sure what the glitch was, but it seems to have fixed itself. Yay!

  • PummyRaj
    PummyRaj Posts: 32,373 Candy Moderator
    Answer ✓

    Yaay!!!! 🤩 🤩

    Wonderful to know that dear @Cece322

    Thank you so much for coming back and posting it. So sweet of you ❤️

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