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Cannot play in landscape mode
SasaBozilovic
Posts: 6
Level 2
in Support
Landscape mode was great before. Now when I turn the phone in the horizontal position it won't rotate (I know Auto-rotate is on in my system settings). Help!
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Answers
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U turn 360 and see whether will it rotate to the other vertical mode ... if no, check ur auto rotate in ur phone setting ...
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Hello @SasaBozilovic Hearty Welcome to our wonderful King Community 🤗
Can you please tell me in which game you are having this issue in?
Is it the Farm Heroes Super Saga OR Candy Soda Saga? I need to make sure about the game before I can confirm anything!
Please post back your reply by typing in the comment box given below.
Talk to you soon! Have a great rest of the day 🍓 🍏
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I cannot play in landscape mode in Farm Heroes Super Saga, I know my Auto rotation is on, it just won't rotate...
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Hello and welcome to this community
Please check your device for an update and please update it. Good luck
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Could you please let us know which game app version you have installed? It would also help with a screenshot fo the device showing that Auto rotation is on so I can pass this on to the studio and see if there might be an issues.
Thanks and hope to hear back from you soon 🤗
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Farm Heroes Super Saga is on latest version, but won't rotate.
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See When device is rotated, Rotate the contents of the screen means Auto-rotate is on...
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Hello dear @SasaBozilovic Hope you and your family are staying safe and well 🤗
Thank you for providing more details as well as screenshot 👍️
Our Farm Super Saga game In-charge @QueenB would also like to know the version you have currently installed. Can you please check that in your "App Store"?
Thank you 🙂
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I too have had this same problem since the same time @SasaBozilovic has. Ever since the update around the 20th of May I have not been able to play Farm Heroes Super Saga in landscape mode. I have the most current version of the game downloaded from the Google Play store. I play it on my mobile. I have auto rotate on.
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