Cezdiamond

Community Manager

Comments

  • Hi Lorna- Thanks for posting on King Care. I can see that you have posted 11 questions all of which have answers. Please let me know if there is anything that you need a hand with :-) Have a sweet weekend! 
    in Online help Comment by Cezdiamond March 2017
  • Hi there- Thanks for posting on King Care. Welcome to the community :-) I am sorry that you have been experiencing a problem with you game freezing. Please try these steps: Here are a few steps that can improve your gaming experience a. Please close all apps and restart the device b. Please check for any updates for your…
    in My game hangs up either at the beginning or when moving levels. Comment by Cezdiamond March 2017
  • Hi Siobhan- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem with your game freezing. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in I have completed level 2073 3 times now and it keeps freezing before it levels me up, help! Comment by Cezdiamond March 2017
  • Hi there- Thanks for posting on King Care. Welcome to the community :-) If you log into your account you will be able to pick up where you left off and continue on your sweet journey! Have a sweet weekend. 
    in Gameroom Comment by Cezdiamond March 2017
  • HI Giamp72- Thanks for posting on King Care. Welcome to the community. We do not currently have a global list, you can however when logged in see which levels your friends are currently on. Thanks for the feedback :-) Have a sweet weekend! 
    in World standings? Comment by Cezdiamond March 2017
  • Hi Coco- Thanks for posting on King Care. I am really sorry that you did not receive your reward. Let's make things right again! I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in didnt get the misty reward Comment by Cezdiamond March 2017
  • Hi @GEMBMAD- Please let me know how I can help you :-) 
    in Restored iphone using an old iCloud backup @ level 1900, but game sent me back to level 1. help me Comment by Cezdiamond March 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem with your game crashing. Please let me know which model of device/platform you are playing on, so that I can share some troubleshooting steps with you. Thanks a lot and have a sweet weekend! :-) 
    in Game crashes Comment by Cezdiamond March 2017
  • Hi Bruce- Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels. We are also always working on features alongside the Booster Wheel so that…
    in Levels 2376 ~ 2390. Comment by Cezdiamond March 2017
  • Hi Trojanik- Thanks for posting on King Care. Well done for getting so far you're doing great! Level 1724 is a tricky one, try these tips to help you to pass this level :-) 1- First, as much as the icing as possible to have a larger space to move the other candies and making special combos. 2- Try to create a colour bomb+…
    in What's The Point of Level 1724? Comment by Cezdiamond March 2017
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